GameStop is a home base for gamers, offering new and used video games, consoles, controllers, and accessories for PlayStation, Xbox, and Nintendo systems, including retro gaming. It also carries trading cards, sports cards, and Pokemon cards. The store features gaming, anime, and pop culture merchandise like collectibles, action figures, apparel, and board games. Customers can sell or trade in old consoles, games, accessories, and phones for cash or store credit, with the store now also buying PSA graded collectibles. Reviews of a particular location note that the staff is awesome, super nice, and very helpful, with employees always having answers to questions. One reviewer highlighted a specific worker as a rockstar and great employee who was super helpful and nice during a console trade-in, providing a really good deal without pressure. The experience made customers feel treated very well. While one reviewer did not love the store's layout, finding it cramped near the registers, they still found it clean and organized. Many customers express a long-time love for GameStop in general, praising it as a favorite store for meeting all gaming and collectible needs, from used controllers to action figures, and encourage others to shop there.