AutoZone on Hanover Street in Carlisle, PA, is a well-known auto parts retailer offering a wide range of products, including new and remanufactured hard parts, maintenance items, and car accessories. The staff is generally friendly and helpful, with several customers highlighting positive experiences with employees who go above and beyond. One employee, identified as Jamie, demonstrated exceptional skills by quickly helping to replace a thermostat housing, burp the system, and reset the engine light. Customers appreciate her willingness to assist and her quick, efficient service. Another staff member, possibly named Alex, provided outstanding help by finding wiper blades, installing them, and adjusting the hood of a vehicle, showing politeness and genuine care. Shoppers note that prices are fair, with some surprising finds like inexpensive graphic Ford Bronco shirts for just $11. While some customers mention upselling at times, overall, AutoZone is seen as a friendly, helpful place to get auto parts and assistance. Many prefer it over competitors, citing the helpful staff and good prices as reasons to visit regularly.
Was along just for the ride, dad says it was great!! Now he can fix the suburban, kids these days!! ??
June 2024
Assistant Manager provided excellent service. Went above and beyond expectations. Helped so much with my vehicle issues and questions. Very experienced and professional as well as helpful. Will definitely go back.
May 2024
Much better now that John's back. (Went to hell for awhile.)