Verizon, as represented by the Wireless Zone at the Petro Travel Center in Carlisle, Pennsylvania, is known for its exceptional customer service and knowledgeable staff. Customers consistently praise the manager, Todd Hockley, for going above and beyond to assist them with their needs, whether it involves setting up new devices or answering questions about plans and promotions. Many reviews highlight Todd’s professionalism and commitment to ensuring customers receive the best deals available. His associate, Lonnie, also contributes valuable insights, making the experience even better. Visitors appreciate the smooth and efficient service, with several noting that they wouldn’t consider going anywhere else for their Verizon needs. This location is recognized as well-managed and customer-focused, ensuring that every individual feels respected and valued. Overall, the Wireless Zone at this site is dedicated to providing quality Verizon products and services, making it a preferred choice for many customers in the area.
Walked in just to check on adding a line and walked right out with a new tablet big ups to the general manager who assisted he was very helpful and overall great dude appreciate your business.
July 2024
I've been to this location numerous times and I always get the best customer service and all my questions answered by Todd. Lonnie is also always there to add insight. I won't go anywhere else except here unless it's absolutely necessary to.
July 2024
I had the BEST customer service from Todd!!! He went out of his way to help my sister and I with our semi unique situation and i couldn’t be more appreciative! I will ALWAYS come back to see him with any future verizon needs!!!!!
