Advance Auto Parts in Carnegie has earned high praise from customers for its friendly and helpful staff, along with their focus on customer needs. Customers appreciate the knowledgeable service, with employees taking the time to verify information and ensure the correct parts are provided. One employee was especially praised for installing a battery without issues after confirming all details. Another staff member went above and beyond by offering a free plastic part to fix a wiper blade, demonstrating genuine concern for the customer’s best interest and helping avoid unnecessary purchases and waste. Customers also value the store’s willingness to assist with various needs, such as clearing error codes from a vehicle’s computer or finding a specific T-connection part via phone, even when the part was at another location. The staff’s friendliness and their proactive approach create a positive shopping experience. Additionally, customers have enjoyed additional services like carpet cleaning for their cars. Overall, the store is seen as a helpful, customer-focused place that provides good service and cares about doing the right thing for its customers.
Denny and will were awesome they changed my battery for me with no questions asked even though I bought it at bridgeville when bridgeville decided they were 2 busy to do it... I will make sure I buy my items in carnegie from now on.
May 2026
Got new wipers they installed them for me friendly staff great service
March 2026
Very nice staff. Called asking if they have valve grinding compound. The associate took the time to look it up and confirm. Wasn't in a rush to get off the phone. Little things like that make a big difference
