Cricket Wireless Authorized Retailer is known for its exceptional customer service and friendly staff. Many reviews highlight the kindness and helpfulness of the team, particularly praising the store manager, Amy, who goes above and beyond to assist customers. Visitors appreciate the personal attention they receive, with staff willing to help with phone upgrades and account changes while making the process simple and quick. Customers feel valued, as the team focuses on their needs rather than pushing for sales. The store has seen positive changes under new management, with a supportive environment that includes Spanish-speaking staff. Overall, the positive experiences shared by customers emphasize the welcoming atmosphere and dedication to customer satisfaction at this location.
I truly appreciate all the help from Maria at the Chambersburg cricket location, she went above and beyond with helping me with my phone. Thank you so much.
November 2025
We have received helpful and knowledgeable service at this Cricket store. Agents have been patient with older customers and efficiently juggled multiple customers' needs. If I could give more than five stars, I would!
November 2025
The were great got me the phone I wanted they were fast at doing it
