Citadel Credit Union is praised for its excellent customer service and professional staff. Customers highlight staff members like Mr. Orlando, Sianya, and Katherine M. for their patience, helpfulness, and friendliness. The branch creates a welcoming environment, making banking easy and stress-free. Overall, the credit union is seen as a community-focused business that prioritizes customer satisfaction and provides a positive banking experience.
Mr. Orlando, in the Paoli Branch, is a saint! His patients,help, and just all the round BEST customer service should be. KUDOS 👏 💐
July 2022
I'm never excited to handle things at the bank, but Katherine M. at the Paoli location made it so easy and stress-free. Hopefully she gets recognized because she was lovely to work with! I wish I lived closer to this location now.
August 2021
I had to withdraw a few thousand dollars from this locations ATM. They reciprocate with my bank, PSECU. The teller helped me change smaller bills for larger ones. She was so kind and helpful. Thanks again!
