“Faye McKaye from your Phoenixville office is a wonderful employee. She went above and beyond to help with my request. You are lucky to have her as an employee!”
“I walked into AMHFCU few days ago re: certificates and Acct. changes. My wait time was less than 15 min. I was greeted pleasantly, with professionalism, and knowledge of banking protocols. I am a satisfied customer.”
“Good Day Always at the Springfield Location Ever Since I met Ash! He’s been truly amazing in professional, Well groomed always Happy.
I feel he’s always a Great Team player & Will always help people to improve”
“I received excellent service from this branch on May 19th. The bank representative was very helpful in helping me with my fraud alert problems.
Thanks k.soondar”
“Heather and her staff have helped us refinance two of our vehicles and now my motorcycle. They handled everything remotely from start to finish, and made sure it was all taken care off. Not only did they save us a ton of money, but they truly treated my wife and I like family. It feels good to bank with someone you can trust and who cares about us. Thank you all for your help.”
“Assistant branch manager super helpful . Came in at 4:30 and got all the help I needed! Got me a new card , updated my address and got me back my app access . Best service”
“i have had great experiences banking with Trumark Credit Union, especially at the Malvern branch. Have been a customer for 15+ years. Staff is super friendly, knowledgeable, and accommodating!”
“If they have 6 stars I will be more than pleased to rate this branch .
From the teller Khalil ( not sure if the spelling is correct ) to senior staff of the bank .The customer service is exceptional .The teller was humble , patience with me till all my needs were solved .
You are greeted with smile and your banking needs are just answered ASAP.
They are always willing to listen and go extra miles in making sure you are satisfied .
This is why I was pushed to give the flower to this branch and staff while they are alive .
Please give this branch a try for your banking needs .
Happy Easter folks”
“Always since 1969 the nicest , knowageable and efficiently run local lender who has over time never not figured a way to help me .Once W. Fargo said NO LOAN FOR 30 DAYS . BENCHMARK WAS CALLED ON WAY HOME AND IT TOOK 1 1/2 DAYS TO GET A CHECK . I DID HAVE 6 FIGURES IN ACCOUNT 'S IN W. FARGO .???? I ALSO HAD TITLE TO 50,000 NEWER CAR . NO LOAN . CALLED BENCHMARK , THEY SAID BRING TITLE , DONE DEAL. 11/2 DAYS . POWER OF CREDIT UNIONS .”
8AM - 4:30PM
595 E Lancaster Ave store 5, St Davids
Credit Unions
“I’ve been a member here for about 30 years. Love this place always! I recently needed to refinance my house and Barb was my loan officer. I can’t say enough wonderful things about her. She went above and beyond to help me in a really difficult time. She added a human element to banking and that’s invaluable in my opinion. I hope someone sees this and gives her the credit she deserves. Thanks!”
“Steady customers of Citadel:
Courteous in-house experiences
Clear, informative Website
Competitive products
Gimmick free environment”
“Sheryl Thank You so much for helping me open up an account she was extremely flexible and super friendly worked with me to open it up around my break time am so excited to start banking with TruMark THANK YOU”
8:30AM - 5PM
1141 Baltimore Pike, Springfield
Credit Unions
“Dr. H is just the best, he is genuine, caring, and a absolute professional. He has helped me multiple times and I won’t see anyone else. I highly recommend him and the team at Daley to everyone who may need their services. And I know he is very handsome. He told me that himself and I believe him. Thank you so much.”
“Char is the best banker I have ever had! She is knowledgeable in every aspect of her trade. Had an amazing experience with her and the citadel staff. True professionals and absolute gems of people!!!”
“Dee was so helpful and helped me and my fiance pick the right bank account to help us save more money. She was truly very insightful and very fun to work with. Thank you Dee and Margot!! (^-^)”
“I absolutely loved my experience at this branch and want to give a huge shout out to Ramona for for assisting my husband and I with opening our account. Beautiful branch and the staff was very helpful which made the experience great! ?”
“The Benchmark Federal Credit Union is a 5-star financial institution, because the representatives are courteous, reliable, willing, capable, caring, and they follow-up with the customer until the issue is completely resolved. I wish the representatives of other financial institutions would do the same. Keep up the great work!”
“Showed up at 1:09 teller was walking last person out and they let me in. The bank closed 10 minutes prior to that but the went out of their way to help me out! It was so great they took the time to do that for me what a great local bank. That's what you get for a local bank. Nice location off park drive 363 north. Plenty of parking around the bank. 24 hour outside ATM.”
“Under a short, stressful timeframe, branch manager Kaitlin and her staff were able to make sense of complicated documentation so that we could refinance our vehicle at a great rate. They were constantly professional throughout the process, and went above and beyond to get everything finalized. I would highly recommend banking at the Media branch to anyone.”
“Great easy experience with Tierra and explanation of the process and what it’ll look like. Gwe and Megan were on point as well as far as getting the ball rolling. Thank you for your services!”
“Ramona is the absolute best banker I’ve ever had! She is knowledgeable, She is efficient ,and she’s also very kind. Her patience are unmatched. I’ve had the pleasure of dealing with Mona a few times now and every time she did a phenomenal job. i’m lucky to have her at the bank that I go to. She deserves a raise!”
“The staff at the Phoenixville branch (Kimberton Road) are great! Always helpful, informative and friendly. Whether by phone, email or personally you are never rushed and always treated with respect. The culture of Citadel seems to be present in other branches I have visited since joining this very efficient FCU. Highly Recommended and and easy five stars”
“My husband and I went in to open new accounts at Citadel today and were so impressed! Sianya, the market manager, took wonderful care of us and explained how the credit union works and set up our new accounts and answered all of our questions. Everyone there was upbeat and very professional. It was obvious that this is a community business that has customer service as its priority. We are so happy we switched to Citadel!”