Advance Auto Parts at 130 W Main St in Trappe is highly regarded for its friendly and helpful staff, as well as its wide range of automotive products and services. Customers appreciate the knowledgeable team, especially employees like Luis, Devon, Mark, and Zach, who go above and beyond to assist with various needs. Luis consistently provides excellent customer service, helping customers find the right parts and offering extra assistance. Devon guided a customer through choosing windshield wipers, explaining the benefits of different options, and even installed them on the spot, ensuring satisfaction. Mark was praised for his kindness in jump-starting a dead battery and offering support during shopping. Zach demonstrated exceptional care by cleaning and tightening a loose battery connection, preventing a potential issue before bad weather arrived. The store offers popular brands such as FRAM fluids and oil filters, Carquest parts, and DieHard® batteries. Many reviews highlight the store’s free services like battery testing, installation, engine code scanning, and battery and oil recycling. Customers also value the savings offered through the Speed Perks loyalty program, which provides discounts on store items and gas at Shell stations. Overall, this Advance Auto Parts location is known for its great customer service, knowledgeable staff, and reliable products, making it a trusted choice for automotive needs in Trappe.
Melissa has amazing customer service! Will jump through hoops to make sure I have the correct parts when I need them! I wouldn’t do business anywhere else!
April 2025
Always helpful and informative, happy to order whatever parts you need if they don’t have it in stock. Great group of guys, special thanks to Luis for helping me out today
January 2025
I just wanted to say thank you to Luis for his help with a battery issue I was having. In my opinion, he went above and beyond to help. I really appreciate it Luis! It is refreshing to receive great customer service these days. I will definitely use this location for any parts I need in the future.
