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May 2023 by Google user
Ran into a problem with an online filing app. Stopped in for some help in correcting the issue. The personnel were very helpful and had the issue solved in a few minutes. I would recommend their services to all.
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April 2023 by Stephen Sekelik
Ran into a problem with an online filing app. Stopped in for some help in correcting the issue. The personnel were very helpful and had the issue solved in a few minutes. I would recommend their services to all.
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April 2023 by CARLOS MARIN
Great work and fast
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February 2023 by catherine Glenn
Debbie in mt Oliver is the best tax pro
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May 2021 by Megan Shortt
This was my first time filing with someone in an office instead of online. My return got messed up last year due to needing to verify who I was so I figured a bit of help this year would be best. First off when I got to the office, they gave me a completely different person than who I scheduled with online. When I scheduled it said $70 which I was fine with paying. When I got with my person, they have open cubicles and she had me repeat my name,social, birthdate a few times *loudly* because she couldn’t hear, which anybody else could at that point. Next she seemed very confused and new, and had trouble answering the few questions I had. She was very quiet and completed my extremely simple w2 1040 return with a health instance form, and then told me after everything was done and completed that it was $190?! They have a sign upfront that I noticed and says *Upfront transparent pricing, know the price before you begin, no surprise guarantee* Which is clearly not true. So I asked the person I paid with up front where the charges came from and she wrote a few numbers in pencil and said what each one supposedly came from, then said “you didn’t know this price before hand, they didn’t say anything?” No one spoke with me about pricing so it was a total shock at the end. Her only response was “you can have it taken out of your return instead if you want”, which is an extra $30! I will not recommend or return.
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May 2021 by Megan S.
This was my first time filing with someone in an office instead of online. My return got messed up last year due to needing to verify who I was so I figured a bit of help this year would be best. First off when I got to the office, they gave me a completely different person than who I scheduled with online. When I scheduled it said $70 which I was fine with paying. When I got with my person, they have open cubicles and she had me repeat my name,social, birthdate a few times *loudly* because she couldn't hear, which anybody else could at that point. Next she seemed very confused and new, and had trouble answering the few questions I had. She was very quiet and completed my extremely simple w2 1040 return with a health instance form, and then told me after everything was done and completed that it was $190?! They have a sign upfront that I noticed and says *Upfront transparent pricing, know the price before you begin, no surprise guarantee* Which is clearly not true. So I asked the person I paid with up front where the charges came from and she wrote a few numbers in pencil and said what each one supposedly came from, then said "you didn't know this price before hand, they didn't say anything?" No one spoke with me about pricing so it was a total shock at the end. Her only response was "you can have it taken out of your return instead if you want", which is an extra $30! I will not recommend or return.
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May 2021 by Jo Russ
I felt my H&R Block person, Nancy Hastings is the best! I've went to others years ago. Now for over 20 years it's been Nancy! Kind, honest, helpful. All in order!
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May 2021 by Deborah Stiokis
Very competent preparer and reasonable price.
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April 2021 by Brenda Chippich
Debbie McFarlane is efficient, professional and very helpful. I have confidence that my taxes are handled correctly.
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April 2021 by Glass Pepper
DO NOT USE! They filed my tax forms incorrectly and are saying it is not covered under their peace of mind plan. I got penalized $600 for an incorrect filing and H&R block will not take ownership nor responsibility. GO TO SOMEONE ELSE
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April 2021 by Christopher Rosenthal
It was Shyamala's second day on the job and she did fantastic on my taxes. As a young adult that doesn't know how to do my taxes, she did fantastic!
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April 2021 by Joe Rosenberg
Nutan is great and always does a fantastic job
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March 2021 by Jason Fielding
I had the misfortune of filing my taxes with Barry Nelsen. I have dealt with H&R Block for years in Canada and was always very pleased with the results. Barry completed my USA return and explained to me that I would have all the necessary information I need to file in Canada when I returned. I was immediately reassessed by the Canada Revenue Agency and was told I need to pay thousands more than I should. I have now spent the last year trying to get my tax return documents from the IRS mailed to Canada so that I can fix the inaccurate assessment. Barry has been unresponsive, furthermore, all of my colleagues with identical tax situations were able to receive their tax refund direct deposit, for some reason Barry insisted that I could not. It has been a year and I still have not received my refund from the IRS.
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March 2021 by Susie Qu
The tax preparation was quick and painless. Wendy was able to walk through everything with me, and I had no worries about my tax return this tax season.
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March 2021 by Bill McDaniel
Our preparation lady was so nice and cheerful and answered all our questions and concerns. Our visit with her wA joy besides she got us a nice refund. Thank You!
