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“We cannot say enough about Seth the manager. He went over and above to help us. We had no knowledge of how to send back a large package. He was kind and very knowledgeable. Thanks.”
“I went in for an employment I9 verification as it was the closest site to my home. Very pleasant staff and a super clean organized building. Great place for mail needs and I always like to call out good customer service.”
“Returned for Amazon - the young man was super helpful when we realized that Amazon had sent us to go to Whole Foods. He assisted us how to change the location and processed the return!”
“Echoing others- Mark got our family of 4 passport paperwork processed and photos done in less than 30 minutes. Super friendly and patient with my 1 and 6 year old too. We also got stamps from the other employee who was very nice and helpful. Thank you!”
8:30AM - 4:30PM
8175 Steubenville Pike, Imperial
Shipping Centers
“Ashley was a joy to work with. She went above and beyond for my Amazon returns. 100/10. I really appreciate doing business with them and beyond happy that she was there to help me! Thank you, Pack N Ship, and thank you, Ashley! You guys are awesome and have incredible employees!”
“This store is provides excellent service. I went here after multiple bad experiences at bridgeville and was impressed by how nice and helpful the 2 young men working there were. Friendly, helpful and painless.”
2 - 5PM 9AM - 1PM
3038 W Liberty Ave, Pittsburgh
Shipping Centers
“Josh is AMAZING! So so helpful and knowledgeable and professional! He has saved me countless times when I’ve had weird shopping issues to Africa and other remote locations. I do not know what I would do without him. He can never quit!”
“I had a wonderful experience at this FedEx Office location! Joyce was incredibly helpful, patient, and professional. She went above and beyond to make sure my documents were printed and shipped exactly the way I needed. It's rare to find such attentive and kind customer service these days — thank you, Joyce, for making my visit so smooth and pleasant!”
“Here is a shout out for employee,India, who works at FedEx on Washington Road in Pittsburgh. I went to her store to ask about making an enlargement. She explained what I should do and gave me the details on the paper that I needed. Today, I called and she answered. She reviewed my email order and said she would work it. Thirty minutes later, she called to tell me my order was complete. We need more stars like India in the service industry.”
“Delivery was well within window. They calked thinking they were 30 minutes out, but I live on a mountain so it was about 50 minutes. Courteous, quick, complete delivery and removal of old item.”
8:30AM - 4:30PM
139 E Main St, Carnegie
Shipping Centers
“I put the wrong address on something that was being shipped to me and this post office bent over backwards to communicate with me, find the package, and get it to me. Thank you, Emily!”
“My local UPS store has the best employees! I am there a few times a month sending things back to Amazon . I am always a hot mess and can't find the codes and they are are always very patient and helpful!”
“This store in Pittsburgh is near and tidy. That’s important because as an older person I dint want to trip over cardboard boxes etc. the manager came over, was very nice, answered my questions and got me everything I needed. I appreciated their customer service. The woman at the checkout was cheerful and had a big smile. It’s nice to be greeted by people that aren’t too busy to offer me help finding what I came in to purchase.”
“They have the best staff hands down.
They are efficient and know what they're doing.
Always clean and organized too.
Three thumbs up!”
“So far my best experience at USPS. Not crowded with easy and convenient services. Diane is super friendly and helpful. For a person who rarely use postal service, she saved my day!”
“Adam was the real MVP. I walked in 30 minutes before close because I am a twit, but he jumped in to make sure my invitations were sent out same day. Thank you so much!”
“Asked and received assistance to find the correct printer ink ( New printer). Asked about the extended warranty for my printer. They found my receipt and gave that to me along with the 800 number. Everyone was more than willing to assist me.”
“Mary Ann was extremely helpful on my last visit. She saved me a substantial amount on shipping with a different package vs. how I already packed my item when I arrived.”
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“Kaleigh came through at the last minute to make me Husband of the Year. I was thrice thwarted in my attempts to secure a stellar birthday gift for my husband’s birthday. Back Office Plus helped me to produce a blow-up of his art to present to him, same day! Beautiful work and a personal touch.”