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“I've dealt with WhiteRose CU for many years. They have helped me many times when I was in need of help. Never once have I been denied their assistance. They are a wonderful credit union to deal with.”
“I have a appointment today at 3 with the west branch, The GPS send me to there Corporate office by accident, the lady at corporate call the west branch to explain why I didn't show up and arrange a new appointment right there and 5 min later i was at the East branch with Cieara, who was waiting for me. Very helpful, professional and very fast. Thank You so much Corporate lady and Cieara.”
“Everyone here is always nice and willing to help. They take the time to explain and assist you. Easy access to get in and out of the building. If you are looking for a credit union I would highly recommend looking into White Rose Credit Union.”
“There is not one time that First Capital has disappointed me in 20 yrs. They answer all questions promptly and are always exceptionally helpful by going above and beyond. They offer excellent loan rates, options and accounts. They have youth programs instilling saving and are involved in supporting the community. I'll never use a bank again.”
“I’ve been a loyal client for the past 5 years, and my experience has consistently been exceptional. From the moment you walk in, the atmosphere feels welcoming, polished, and professional. The staff is always friendly, attentive, and genuinely helpful—always greeting you with a warm smile.
While I’ve seen some mixed reviews, my personal experience has been nothing but positive every single time. The level of care and consistency they provide truly stands out. It’s clear they take pride in their service and their clients.
I highly recommend them to anyone looking for a reliable and elevated experience—you won’t be disappointed.”
“Beyond five stars. This branch has the best customer service I’ve seen in a bank in a long time. Primarily use this location for my work. As we do our deposits through them. And because of their customer service, I felt inclined to utilize their services for myself personally. I have a checking and savings account here now, as well as an automobile loan. they have been the most courteous and thoughtful individual's I have met throughout my banking history.”
“Maria, can't express how knowledgeable and helpful she was in all my questions. I may have to request her in the future. Thank you to the moon and back. Bonnie”
“I have been a member for years (maybe two decades) Switching from a traditional bank to First Capital was the best decision. Like throwing the fox out of my henhouse.
NO REGRETS”
“Such an amazing team! They provided free notary service to us because we were members in good standing. In our rush to get there with all our kids and try to get all the supporting documents together we forgot the paper that needed notarized, but they even printed that for us!
Highly recommend!
Two thumbs way up!!!”
“Tyree, at the Downtown Philadelphia Street branch, provided me with A+ customer service and Tyree went above and beyond to assist me in meeting all my needs, while he was very professional and understanding putting himself in the customers shoes. Tyree keep up the great work !”
“I'm a business customer and I've had nothing but good experiences with the team at members 1st. I've never used a credit union before so my first time has been a pleasant experiance.”
“Great help with international money transfers. A fraction of the cost compared to Western Union. And Western Union. Couldn't get it right in three tries.
Old fashion service even for small account holders.”
“I always get quick, friendly service here. The location is so convenient, inside of Giant. No special trip needed! They do lots of promotions here for opening new accounts and start you off with five dollars in your account when you open it. Free from there if you keep that five dollar minimum.”
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“I have been with the WRCU since 1981. I have used them for car loans, home improvement loans, loans to pay off unexpected debt as well as for checking account, savings account and Christmas club account. They have always been helpful and kind in all these years.”