I’ve been a customer since 1993. Everyone has been helpful and some go above and beyond their job description. Some are so patient with me when I don’t understand a process. Thank you for your excellence.
May 2022
Absolutely love FCU. Best bank ever! Wish we would've made the switch sooner!
March 2021
I agree with other consumers their policies and practices are outdated. I moved my children's accounts to online banking years ago and received awesome CD rates. I only had this account open because of my direct deposits that were already set up with them, but after a less than accommodating customer service experience,... read full comment
First Capital Federal Credit Union is a not-for-profit, full-service financial institution owned by its members. At First Capital, we have operated solely for the benefit of our members for more than 65 years. That's because as a member-focused credit union, our members are always at the heart of everything we do.
Rather than pocket profits, earnings are returned to members in the form of lower loan rates, higher dividend rates, educational tools, convenient services, and much more. But our approach isn't only on providing quality products. We're equally focused on ensuring that our members receive a personalized, expedient experience with every interaction.