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“Local people that talk to you and try to help you. The young men that filled my propane tanks were helpful, even coming to my car to get the tanks, very polite and did not act like I was bothering them like most other employees at other stores.i would recommend everyone to support this store. 5 stars +”
“What type of homeowner doesn't like a hardware store? Things around the house need to be fixed all the time! I usually go in for one thing and leave with an armful of things I didn't even know I needed! They have so much. Love it! Support your local hardware store whenever possible! Easy parking!”
“Bruce, Evan and the gang ALWAYS make me feel like I am their only customer, and from what I see they do that with EVERYONE! By the time you factor in the 2 hours and the fuel cost it takes me to run to Dickson City or Binghamton, the time to load my trailer and wait my turn in line to get close, fight traffic etc, I actually save money buying at Nicholson Lumber. I like the fact that they can deliver instead of me hauling a trailer on a 30-40 minute trip.”
“I'm giving a five rating because harbor freight had a very similar item to one in Tractor Supply yet was half the price. I don't know where this tire was manufactured, but the one at Tractor Supply was made in China, so I don't think that was the reason for the difference in price. Also, the bathroom here is so super clean and well thought out. Good job guys.”
“After years of trying to figure out how to get broken craftsman tools replaced I went to this ace hardware store. A young gentleman at the store showed me a scanable code taped to the counter. He scanned it into my cell phone and i went home filled at the form and sent it. Within 15 seconds i had a phone call from craftsman. I read the serial numbers from the tools to the person. Replacement tools are on the way! Thanks!”
8:30AM - 5:30PM
916 N Washington Ave, Scranton
Hardware Stores
“Many stores are becoming a thing of the past. Everyone is leaning towards online. This is a store that I feel that people tend to forget about. They have reasonable prices and honestly when it comes to the meat department, have very good quality meats. You can go elsewhere and get hamburger ,steaks or what have you that are close to date but they have fresh meats that are picture perfect plus many items that are top quality. At the least give them a look.”
“Purchased a Toro zero-turn riding mower and Scranton Grinder was the dealer it was shipped to for assembly. They assembled and delivered the mower 2 days earlier than expected and did a great job on the assembly. I've heard horror stories about people receiving mowers assembled by big-box home improvement stores and chose to shop (semi) local instead. Delivery was good and the gentleman gave us a tutorial and watched us both drive to make sure we were comfortable and had no questions. I will definitely be using them if future needs arise!”
“I visited the APR store early morning on January 21st due to the igniter on my central air was broken. It was -2 degrees outside and I have a 10 month old baby at home and a wife who works from home. My house was 56 degrees ?. The guys behind the counter, Chris and another gentleman were able to match up the exact part for me and I was on my way home in less than 5 minutes. Thank you guys for the outstanding customer service !!”
“I was here for the first time yesterday. I had placed an order online for pool sand. I pulled up and was disappointed to see there was no "order pickup" area. Parking was easy, so I went ahead into the store. Pickup was easy, and they even brought the sand out and put it in my van. I was worried because I'm not able to lift and carry anything heavy. They assisted without me even having to ask. Excellent service. Will definitely be back.”
“I've been working in downtown Scranton for 4 years. Just found this hidden gem. Friendly and knowledgeable hardware store service in a without the hassle of Dickson City. Well stocked and reasonably priced.”
“I ordered several items on june 29 that were not all in stock,at the dickson city store. The items sat in maryland for three days and are now sitting in pittston pa. With an estimated delivery date of july 8. No one will find out what the problem is. I call and they just tell me july 8 and they cannot call warehouse and find out why it will be sitting in pittston for 8 more days. Cant beat Amazon
Update
After getting nowhere with i contacted the pro desk had my order next day. Good job pro desk!”
“Honestly amazing service. I was a bit upset the online survey did not give me a caption to recognize the Staff members but I was assisted by Gabby and Brad. Honestly amazing. Super Professional, great communication informing me they would be right with me. Gently cared for our products. I call that Legendary customer service. They Deserve recognition. Thank you Lowe’s for Having wonderful employees.”
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“Good selection, can usually find what I need. But I will echo the experience of others, not a great customer experience when you’re treated like a huge nuisance for walking in 12 minutes before closing. I was literally in and out of the door in two minutes, but was told by the man at the register to “hurry up“ three times while checking out. Front door was locked 7 minutes prior to closing time.I’ve worked retail, I understand the desire to get home promptly, but if you’re open for business there’s no reason to treat people poorly whether it’s 5 mins or 5 hours to close.”