Jack Metzer Volkswagen is highly praised for its excellent customer service and professional staff. Customers appreciate the friendly and knowledgeable team, which makes every visit a pleasant experience. Many mention that the dealership provides a family-like atmosphere and personalized attention, setting it apart from larger, less personal dealerships. The staff is quick to respond to questions and offers trustworthy service, whether for purchasing new vehicles or maintaining existing ones. The dealership has a strong reputation for selling quality cars, including models like the VW Atlas and Taos, and is known for making the buying process enjoyable and smooth. Customers also value the service center, which they consider one of the best on the East Coast, trusted for reliable maintenance and repairs. Overall, Jack Metzer Volkswagen is recognized as a small, family-owned business that delivers big personal attention and outstanding service.
The whole experience with this 2024 Taos SE and our 2023 Atlas Premium R Line was very nice. Our Atlas is our main car, and the Taos is our runabout camping car. VW is great!
February 2024
Service does an amazing job, but wish they had loaners available while work is being performed.
February 2024
I bought a new VW Atlas from Bob Metzer and I have to say in all honesty it was the most pleasant new car buying experience of my life. He treated me like I was family, thank you Bob you're the best in my book. Highly recommend this dealership.
