Jack Metzer Volkswagen is highly praised for its excellent customer service and professional staff. Customers appreciate the friendly and knowledgeable team, which makes every visit a pleasant experience. Many mention that the dealership provides a family-like atmosphere and personalized attention, setting it apart from larger, less personal dealerships. The staff is quick to respond to questions and offers trustworthy service, whether for purchasing new vehicles or maintaining existing ones. The dealership has a strong reputation for selling quality cars, including models like the VW Atlas and Taos, and is known for making the buying process enjoyable and smooth. Customers also value the service center, which they consider one of the best on the East Coast, trusted for reliable maintenance and repairs. Overall, Jack Metzer Volkswagen is recognized as a small, family-owned business that delivers big personal attention and outstanding service.
Bob was great and very responsive. I really enjoyed doing business here.
May 2026
Took my car here for an ABS recall after another dealership told me they could not help. They took care of the recall no problem!!!! Got my car back in a reasonable time. Keep me up to date during the whole process. Great people to work with... THANK YOUS FOR YOUR HELP!
March 2024
The whole experience with this 2024 Taos SE and our 2023 Atlas Premium R Line was very nice. Our Atlas is our main car, and the Taos is our runabout camping car. VW is great!
