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“I spent some time with Deb this morning while she worked her magic on my phone. She brought it back to life like Lazarus. I am so grateful. It turned out to be a fun visit to the store. Thank you Deb.”
“Trish provided us with excellent service today. We had someone who needed a new phone and she explained everything about this new phone that was being purchased went over the bills and this new person's gonna see on their monthly bill and we thank her for all of the things that she did for us today. She did do an excellent job and we thank her.”
“Had a really solid experience at the Verizon the staff was friendly, efficient, and knew exactly how to help.
Everything was handled quickly and clearly, which made the whole visit easy and stress-free.”
“Simple and affordable. Mike was very helpful, knowledgeable, and just downright damn good at his job. I am not very tech literate and he handled everything and made it fast and easy. Wouldn't go anywhere else for a phone after this.”
“I am so happy that I signed up for TMobile. My main reason was Bao. He was absolutely fantastic. He knows his stuff. He also went out of his way to come to my house to help with a minor problem. He got us all up and running. THANKS BAO!!!!!!!”
“I was completely satisfied with my service!! Desirae Bennett was phenomenal! She went above and beyond to help! She made sure every thing was working and answered any questions I had.”
8AM - 4:30PM
19 N Main St, Carbondale
Internet Service Providers
“I have been an Adams customer since the 70's.Adams is a local company that employs local people.Customer service and staff are professional and friendly.There is not a reason not to use Adams if you are in their customer service area for internet or TV.”
“The manager has excellent customer service. He makes you feel welcome and understood, he listens to what you want or need not what his sales needs dictate and goes out of his way to help. I've had enough experience with other cell phone carriers to appreciate him! He even fixed an issue that was driving me insane BEFORE I switched over.”
“I walked into the store knowing that I just wanted to purchase a new phone as my current one was broken. I was in a hurry and had certain requirements. I was greeted by Christopher at the front door , no waiting around.
He looked up my account and realized my family and I were still on an old plan that costs more, less gigabytes and slower speeds ,most of which I knew . The difference though with this encounter that stood out was Christoper explained everything to me to help me make an informed choice. He laid out all the price differences on the screen and on paper so I could see it.
He saved me money on my bills moving forward. He helped me take the leap and move over to an unlimited plan. Him and his manager applied any discounts that I could take advantage of , it was just a positive experience thank you. So glad I went to a certified Verizon store this time .”
“Wasn't able to use my UK charger which I badly needed due to a cancelled flight. Staff at the store went above and beyond to help me out and made sure I was ok (I didn't get your names but you know who you are). Really appreciate all the effort and what a wonderful team and asset to the store! A big hello and thank you from London (finally made it home after 3 days delay!)”
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“I wanted to take a moment to express my appreciation for the exceptional service I received from Jim. I was in the market for home WiFi and contacted Jim, who responded promptly and demonstrated a high level of professionalism. Although they do not service my area, Jim went above and beyond to assist me. T-Mobile is fortunate to have a dedicated employee like Jim on their team. If you require assistance with any services, I highly recommend contacting Jim at the Dickson City T-Mobile location.”