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“Simple and affordable. Mike was very helpful, knowledgeable, and just downright damn good at his job. I am not very tech literate and he handled everything and made it fast and easy. Wouldn't go anywhere else for a phone after this.”
“I am so happy that I signed up for TMobile. My main reason was Bao. He was absolutely fantastic. He knows his stuff. He also went out of his way to come to my house to help with a minor problem. He got us all up and running. THANKS BAO!!!!!!!”
“The manager has excellent customer service. He makes you feel welcome and understood, he listens to what you want or need not what his sales needs dictate and goes out of his way to help. I've had enough experience with other cell phone carriers to appreciate him! He even fixed an issue that was driving me insane BEFORE I switched over.”
“I walked into the store knowing that I just wanted to purchase a new phone as my current one was broken. I was in a hurry and had certain requirements. I was greeted by Christopher at the front door , no waiting around.
He looked up my account and realized my family and I were still on an old plan that costs more, less gigabytes and slower speeds ,most of which I knew . The difference though with this encounter that stood out was Christoper explained everything to me to help me make an informed choice. He laid out all the price differences on the screen and on paper so I could see it.
He saved me money on my bills moving forward. He helped me take the leap and move over to an unlimited plan. Him and his manager applied any discounts that I could take advantage of , it was just a positive experience thank you. So glad I went to a certified Verizon store this time .”
“Wasn't able to use my UK charger which I badly needed due to a cancelled flight. Staff at the store went above and beyond to help me out and made sure I was ok (I didn't get your names but you know who you are). Really appreciate all the effort and what a wonderful team and asset to the store! A big hello and thank you from London (finally made it home after 3 days delay!)”
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“Trish provided us with excellent service today. We had someone who needed a new phone and she explained everything about this new phone that was being purchased went over the bills and this new person's gonna see on their monthly bill and we thank her for all of the things that she did for us today. She did do an excellent job and we thank her.”