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“Rishi was simply amazing! We wanted to purchase a new phone and our switch from one phone to the other was a little more complicated than we had originally thought. Rishi was extremely patient and took great care of us!! He was extremely knowledgeable and worked diligently to help us get the perfect plan for our needs. I will be using Rishi anytime we have iPhone needs!!!”
“Kilee helped me and it was beyond my expectations. If you get a chance to go to T-Mobile, make sure it's the one in Vermont Mall and ask for Kiley by name. Julian is a good second guess”
“The manager has excellent customer service. He makes you feel welcome and understood, he listens to what you want or need not what his sales needs dictate and goes out of his way to help. I've had enough experience with other cell phone carriers to appreciate him! He even fixed an issue that was driving me insane BEFORE I switched over.”
“extremely good experience. The store was very clean and the workers were extremely helpful especially the young man I got to work with Carl. Everybody in the store Made me feel extremely comfortable, and I will definitely be coming back!”
“I walked into the store knowing that I just wanted to purchase a new phone as my current one was broken. I was in a hurry and had certain requirements. I was greeted by Christopher at the front door , no waiting around.
He looked up my account and realized my family and I were still on an old plan that costs more, less gigabytes and slower speeds ,most of which I knew . The difference though with this encounter that stood out was Christoper explained everything to me to help me make an informed choice. He laid out all the price differences on the screen and on paper so I could see it.
He saved me money on my bills moving forward. He helped me take the leap and move over to an unlimited plan. Him and his manager applied any discounts that I could take advantage of , it was just a positive experience thank you. So glad I went to a certified Verizon store this time .”
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“Trish was incredibly helpful, helped me understand the process was very thorough in our explanations! Indias was wonderful.She also talked me through that using a tablet.They were very aware of my time and the fact that I needed to be out of here in a hurry.I would highly recommend the services of these two good people.”