This Verizon store provides excellent customer service and technical assistance, with many reviewers strongly recommending it for purchasing a phone or handling account issues. Customers report wonderful experiences, feeling truly valued by the staff. Employees are described as very welcoming, patient, and knowledgeable, knowing what they are doing to solve problems successfully. Multiple reviews highlight that the store's manager and team take their time to help resolve even complicated issues, such as problems caused by third-party retailers, staying with customers until everything is resolved. The service is efficient, allowing customers to get back on schedule quicker than expected. The store handles phone trade-ins, new phone plans, and internet service, with Verizon's internet noted to work very well. The overall sentiment is that this specific store offers the best service, making it a primary reason for customers to keep their family with the company. The location is busy, which is seen as a good sign, yet staff still greets customers at the door.
Store manager 👌 Rad 🫡 is 👏 AMAZING 🤗 RUNS THE STORE IMMACULATE 😀 Thank you 😊 FOR EVERYTHING 🙏🙏🙏🙏🙏🙏
August 2025
Miguel was very nice and thoughtful to get me a replacement phone and internet package at a very good price that didn't break the bank. It was only a little over 10 dollars more then what me and wife were paying before for just two phones and a watch. Now its two phones, two watches, internet and Netflix and HBO Max.
June 2025
Liam, took care of issue quickly and got me back up and running
