Billows Electric Supply in Downingtown is highly regarded by professionals and contractors for its wide selection of electrical components, tools, and supplies. The staff is known for being friendly, helpful, and going above and beyond to assist customers. One employee, in particular, is praised for taking the time to show customers the store layout and ensuring they find what they need, which keeps many coming back year after year. The store is appreciated for its ability to meet the needs of electricians, with a good stock of items like breakers, bulbs, and electrical parts, including those related to irrigation repair. Staff members are also attentive to customer savings, such as checking rebates on LED bulbs. However, experiences can vary; some customers note that during busy times, staff may be less willing to assist directly, sometimes pointing customers to aisles rather than actively helping. Despite this, the overall reputation is positive, with many customers choosing Billows over other stores for reliable service and comprehensive inventory. The store is considered a go-to place for contractors and professionals, especially for those who know what they need, and it remains a favorite in the Downingtown area for their friendly service and extensive selection.
Billows in Downingtown, still remains to be my favorite supply house around. The employees are top trier, and always friendly. They go above and beyond to help you out. Wouldn’t go anywhere else.
May 2024
I've come here recently and received nothing but 5 star service! Ask for Jeremy super knowledgeable and helpful
August 2022
Chuck is the absolute man! Always helpful and happy to see you. Would 100% return for future material!
