The UPS Store in Downingtown offers expert packing, shipping, printing, and mailbox services. It is a well-run and efficient location with quick wait times. The staff is consistently noted as friendly, patient, kind, and detail-oriented. They provide great customer service, handling rushes with grace and giving a personal experience. Customers report the staff as professional, careful, helpful, understanding, and respectful. The store is easy to park at and is locally owned and operated. It provides notary services for documents in English, along with shredding and faxing. Located next to Acme, this store is highly recommended by its customers.
There are always enough friendly and knowledgeable employees to wait on people.
April 2025
Went in to ship a package yesterday and the process was made so easy, got to ship a care package to my daughter while learning about college life from Will.
March 2025
I’ve found the Thorndale UPS Store to be well run and efficient. Wait times are quick. Staff is friendly and detail-oriented, particularly Dorian.
