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“Love the convenience of this location! Postal workers are always inviting, happy, and helpful. I usually go early in the morning, and I've never experienced a long line, so I'm in and out.. I typically will buy some stamps to collect and love when they remind me when new ones have come out!!”
“This is by far the best UPS location I’ve used. Excellent customer service from the folks who work here. They’ve helped me time and time again from when I had issues returning a Fios router to Verizon to just today when I forgot to erase a phone and had to double back before it shipped out. Thanks!”
“I was treated so kindly at this location. I forgot my packing tape, and the nice gentleman took my package and taped it himself without hesitation. I have been to other locations that pretty much say tough luck.”
“I have been going to AIM Mail Center in West Chester for the last few years and I am impressed. Joseph, the owner, is professional, courteous and gives great guidance when I don't know more than where I want to ship something. He has packed a computer and a separate very large piece of framed art like he is packing the Hope diamond. Joseph is amazingly patient. I have watched him greet people as they walk through his door and he is friendly to everyone. He knows many of them by name. He is an old-school business man and a class act. Knows his business well! This business offers many, many services like printing and passport pictures and processing as well. Highly recommend AIM Mail Center in West Chester.”
“Great for postal needs. I have dropped USPS and Fed Ex packages here and had no issues. Team is communicative and goes through all the info for the carrier you are using. I recommend them for your shipping needs.”
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“I would like to give a huge shout out and THANK YOU to the entire team at the UPS store located on Lincoln Highway , Thorndale/Downingtown. I am in the store frequently and have been for a few years. Each person that works there has provided nothing but top-notch customer service every time I visit. They are very helpful and always pleasant. This is the only UPS store I will go to!”