The UPS Store in Downingtown offers expert packing, shipping, printing, and mailbox services. It is a well-run and efficient location with quick wait times. The staff is consistently noted as friendly, patient, kind, and detail-oriented. They provide great customer service, handling rushes with grace and giving a personal experience. Customers report the staff as professional, careful, helpful, understanding, and respectful. The store is easy to park at and is locally owned and operated. It provides notary services for documents in English, along with shredding and faxing. Located next to Acme, this store is highly recommended by its customers.