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“The associate was very courteous, very knowledgeable and answered every question with well thought out answers! She was the best, handled my wife and I and another couple flawlessly! Great job!”
“I can't say enough good things about Som at the Verizon store in Richboro! After a lake incident left both mine and my husband's phones completely ruined, Som stepped in and made a stressful situation so much easier. He was incredibly helpful, professional, and kind throughout the entire process. Not only did he get us a great deal, but he also worked quickly to get everything set up and back on track for us. Truly top-notch service — we left the store feeling relieved and taken care of. Highly recommend asking for Som if you're in need of help or an upgrade. He’s the best!”
“Johnny your representative at the Horsham store is the BEST!!! Please give this employee a raise cause he solved all my problems and signed me up to a new plan that saves me $40.00 more a month. This is why I stay a loyal Verizon customer. Thank You!”
“Jay was very efficient. I needed a charger for my car and in less than 5 minutes - I had my new charger and was walking out of the store. Very efficient and professional.”
“I had the best experience at this location. Matt, Mike, Kirk & Nick are awesome guys who helped me tremendously! They even played my new single Give Thanks & Praise to the Most High!! Only T-Mobile store I’m going to!”
“want to say a huge thank you to the employees at ITT at this location. This was already the fifth store I visited since this morning, and they were the only ones who managed to solve my problem — literally in just 5 minutes. Even the customer service representatives from the carrier were not able to help me the way the employee at this store did. Very professional, fast, and respectful service. Truly appreciate your help!”
“Staff are friendly and informative. Went for cracked screen on samsung phone thinking it would take 15-20 minutes according to impression on site. Owner informed me Samsungs take about 2 hours or more depending on how busy they are. They did a great job fixing it but would have like to know that info before wasting time driving half hour there and back because I didn't have that kind of time. Husband took it the next day”
“Peter and Kevin got our phones all set up, took care of our verizon account for our house and our phone for our grandkids and saved us hours of time setting everything up on our new phones...we were in and out and everything's set up for us!!”
“Ron was the technical expert the day I was looking to upgrade. He greeted me at the door, he was welcoming and professional while dealing with me, as well as several other customers. He was there by himself and treated each person with the same friendly, respectful, polite, professional way he treated me. I’m so thankful for his knowledge, guiding me through my purchase. I’m very happy with my experience, Ron is certainly an asset for AT&T, I feel like I’ve made a new friend who I can count on to advise me on the best phone and services for my needs. Like most people, my phone is my lifeline to family, friends and work, I really appreciate Ron’s guidance, he is an exceptional person to work with.”
“My phone has virus and i can't call or text someone. I tried everything but nothing worked. Came to this store and the 2 girls working here helped me to fix it completely. They were really patient and knew exactly what to do.”
“I had an amazing experience today at this store. Ozzy did so much to help me. I had a broken phone and I came out with a brand new phone. A very, very happy customer!”
“I'd like to compliment agent Ms. Alexis. I came to the store to return an.AT&T modem. She told me I needed to go to UPS store instead. She found address for me and was very kind.”
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“I would like to recognize Diana at TCC for the outstanding customer service she provided while helping me replace my phone through Asurion.
The entire process was more complicated than expected, involving coordination between Verizon and Asurion, but Diana remained patient, professional, and persistent every step of the way. She spent considerable time working with both companies to ensure my replacement phone was properly ordered and delivered, never making me feel rushed or frustrated despite the challenges.
When the new phone finally arrived, Diana went above and beyond by helping me set it up, transferring my information, and making sure everything was working correctly before I left. Her knowledge, dedication, and willingness to help turned what could have been a very stressful experience into a smooth and positive one.
Customer service like Diana's is rare today. She truly cares about her customers and is an asset to TCC. Thank you, Diana, for your patience, professionalism, and exceptional support!”