Quest Diagnostics Doylestown is a reliable and well-run laboratory that offers a range of services, including COVID-19 antibody testing, drug screenings, and routine lab tests. The location is conveniently situated across from a Nissan dealership on Route 313, within the Baliwick Office Campus. Customers praise the skilled and personable staff, who are described as kind, patient, and professional, even when clearly overworked. The staff goes above and beyond to assist patients, offering suggestions for nearby dining options and handling complicated lab orders with care. The mobile check-in app is also noted as a useful feature. While some customers have experienced minor inconveniences, such as the automated sign-in being down or having to wait past their appointment time, the overall sentiment is positive. One reviewer even mentioned being happy with the service despite having to undergo a 3-hour test. The laboratory is commended for its efficiency, with one customer noting they were called within a minute of their appointment time. The staff also provides helpful information to patients, such as advising them of tests that may not be covered by insurance. Overall, Quest Diagnostics Doylestown is portrayed as a reliable and well-managed facility with a dedicated team of professionals who strive to provide excellent customer service.
Automated check-in was straightforward (but more information on the website would be useful, perhaps even a video showing QR code scanning, etc), the staff was friendly, efficient, and professional. Results received overnight - which takes out a lot of anxiety. I will use this office again.
April 2025
I go very often. The staff here are skilled and personable. I will be back for all my tests. Your check-in mobile app is great; you just need to continue to work on the payment process.
July 2024
Swamp Rd Quest is always clean, professional and polite staff. Always a good experience
