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“I've rented from here numerous times and this location is wonderful. The equipment is well cared for and they have a pretty large fleet as well as a good selection of in-store supplies for last minute needs, ie boxes, straps, mattress bags, etc. The manager and employees are very friendly and helpful. Location is very close to Rt 51 and Rt 88, but hidden in a neighborhood so your vehicle isn't out in the open. I will definitely continue to use this location. Highly recommend.”
“I will never even think about using another truck rental company other than Penske Monroeville! Patrick has gone above and beyond to help with everything needed. Many accommodations were made under different circumstances and I couldn’t have been more pleased with how well I was taken care of! Thank you Penske and Pat for being so awesome. If you want a company who will go the extra mile and not just care about taking your money and sending you out the door then go to Penske Monroeville!!! Satisfaction Guaranteed. Thank you guys for everything”
“U-Haul mobile app is very convenient, easy and accurate.
You literally just check in, find the truck get the keys, take a few pictures and grab the keys and go!”
“The process was simple. The woman who waited on me was very friendly. However, I had to choose a more expensive truck due to lack of availability of the smaller ones. I also feel the cost of the millage was expensive and if I had a longer travel the bill could have been out of control. I only needed to move a mattress with in a 10 mile radius from the store to my house then the old one for the trash. I also felt pressured to buy the insurance. It was said that any damage I would cause to the vehicle would come out of my pocket prior to my auto insurance. I’m a safe driver and felt nothing bad would happen, but I was afraid I would be accused of any pre-existing damage found if I did purchase this extra insurance.”
“I always get what I need here and pay a good price. Entering and exiting the grounds, especially with a trailer attached is sometimes challenging at this location.”
“This U Haul is a main office, is well stocked and staffed but the staff is not taking care of the customers or trucks. Here is my experience:
Truck had problems in not being able to start because the key was stuck and would not rotate. Had to call and wait for help. I kept trying and finally after wiggling it many times it started. This was repeated several times! Very frustrating!
Secondly I had reserved pads but they were not in the truck. On checking out when I returned the truck that evening, I was charged $15 - had to wait for a manager to show up for the refund.
Seems the staff is not trained or does not pay attention to taking care of business.”
9:30AM - 5:30PM
1701 Main St, Pittsburgh
Truck Rentals
“Bob!!!! The person who makes everyone’s life easy when they go to this location for truck rental or trailer rental. This is a hidden gem!!!! A truly amazing customer experience and Bob never disappoints. He is so passionate for serving customers and always goes out of his way and helps them achieve their needs at a great price.In my case, he stayed late on Sunday and helped me with a truck rental.Kudos to you Bob!!!! This location also has 24 hr return facility.By far the best place to rent a truck in PGH area”
7AM - 7PM
1200 Western Ave, Pittsburgh
Truck Rentals
“I have a storage unit here and have never had an issue with the unit rental. Years ago there was a small price increase and I didn't receive notification in advance. My bill is automatically deducted so I would have liked to have been notified. The facility is well kept and has good hours. I have also rented U-Haul vehicles from here and purchased moving supplies.
The parking is challenging, even for an experienced driver. The signage for checking in a vehicle and trying to park for a storage unit is not as clear to someone as a new driver or if they've never been to the location. Parking for the units is tight. As such a big facility, it would be nice if the parking was more ample.”
“The guy was nice. He saw us outside trying to do the mobile check in and had us come inside so it would be quicker. I would recommend going inside if they are open when you pick up or drop off.”
“Easy pickup and drop off, even though the mobile pickup did not work, so I would recommend booking the pickup during opening hours. Staff is super friendly and I got the van without any delay.”
“Easy access on the saw mill run road. The staff was helpful. After hours drop facility. Gas station closer to refill and drop the vehicle. Better experience overall.”
“I'd been going to a different place for a couple years to vacuum my car because it was closer...same machines, but the ones here are way stronger. Worth the trip!”
“Deja at Compass Self Storage was an incredible rental agent! She signed me up in no time for a new account and had us on the road quickly. A breeze and a delight to work with them there. Will be back many times!”
“I initially had some issues with my Ubox delivery schedule, but Josh was a tremendous help. He took proactive steps to resolve the problems, allowing me to access my Ubox on the same day despite a shortage of forklift-certified personnel. Additionally, he kindly assisted me in removing a stripped screw from the Ubox door. It was a pleasure working with Josh. Thank you!”
7AM - 7PM
5 Clairton Blvd, Pleasant Hills
Truck Rentals
“I recently had a really positive experience with U-Haul, and I wanted to specifically acknowledge one of their employees, Vincent. From the moment I walked in, he was incredibly helpful and made the whole rental process smooth and stress-free. He patiently answered all my questions, clearly explained the different truck sizes and insurance options, and helped me find the perfect vehicle for my move.”
“Super quick service! Was able to rent a 9" van super quickly by doing it online first, check in only took a few minutes and then dropping off was quick and simple.”
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“Outstanding customer service and value. They had the exact hitch I needed when I needed it and at a very reasonable cost. They even assembled my bike rack for me. Great people and place.”