Xfinity Store by Comcast
Internet Service ProvidersHours:
2027 Welsh Rd, Dresher PA 19025 Hours
About Xfinity Store by Comcast
The Xfinity Store by Comcast provides a mixed experience for customers, with many praising the helpful staff and efficient service. Reviews highlight that the store is often not busy, allowing for quick assistance without long waits. Customers have found employees like Alec and Mike to be especially accommodating, knowledgeable, and willing to resolve issues effectively. Alec is noted for making the process fast and informative, while Mike received accolades for his patience and ability to troubleshoot internet and cable problems, turning a frustrating situation into a positive one. However, some reviews also mention long wait times during busy periods, particularly on weekends, where customers can spend several hours in the store. Despite the challenges, many customers appreciated the friendly demeanor of employees like Nick, Mike, and Steve, who helped resolve issues with a positive attitude. While there are concerns about Xfinity's overall company policies and self-installation expectations, the local store staff's dedication to customer service shines through. Customers recommend being prepared for potential wait times but emphasize the value of the assistance received once attended to. Overall, the Xfinity Store by Comcast is recognized for its helpful staff and customer care, making it a go-to place for resolving service-related concerns.
Most Recent Reviews
January 2026
No wait time got a new device and a offer for an upgrade in internet service at a reasonable price
January 2026
Love the atmosphere , workers were a little rude and short but all together very nice.
December 2025
had a very great experience the staff were nice and took care of my problem. BRAVO
More Comments(82)
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