Xfinity Store by Comcast
Internet Service Providers
Hours:
2027 Welsh Road, Dresher PA 19025
Hours
About Xfinity Store by Comcast
The Xfinity Store by Comcast provides a mixed experience for customers, with many praising the helpful staff and efficient service. Reviews highlight that the store is often not busy, allowing for quick assistance without long waits. Customers have found employees like Alec and Mike to be especially accommodating, knowledgeable, and willing to resolve issues effectively. Alec is noted for making the process fast and informative, while Mike received accolades for his patience and ability to troubleshoot internet and cable problems, turning a frustrating situation into a positive one.
However, some reviews also mention long wait times during busy periods, particularly on weekends, where customers can spend several hours in the store. Despite the challenges, many customers appreciated the friendly demeanor of employees like Nick, Mike, and Steve, who helped resolve issues with a positive attitude.
While there are concerns about Xfinity's overall company policies and self-installation expectations, the local store staff's dedication to customer service shines through. Customers recommend being prepared for potential wait times but emphasize the value of the assistance received once attended to. Overall, the Xfinity Store by Comcast is recognized for its helpful staff and customer care, making it a go-to place for resolving service-related concerns.
Most Recent Reviews
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August 2026
Great service. Didn't have a long wait. Layth was very helpful and pleasant. I will visit this store again. Didn't realize how close it was to me.
Thanks Layth!
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August 2026
The associate was very friendly and tried to be helpful. Unfortunately, Xfinity's prices are just increasing so much each year, it's hard to afford.
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July 2026
Steve Urso at the Xfinity store was awesome!! He was friendly, professional, and extremely helpful with everything that I needed. Will definitely be going back there for any issues.
More Comments(100)
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