“My mom needed to switch back to a flip phone. DJ was so helpful and was awesome in setting her up with the phone and answered all our questions. Thank you so much!”
“I needed to physically go to the store to reset my PIN and account info. Despite not purchasing anything that day, Jasmine was super helpful and got me in and out in 15 minutes. It might have seemed like she “just called customer service” for me, but she was able to work through the prompts and say the right things to avoid being passed around and getting stuck on hold for hours. I’ll be back next time I’m ready for hardware upgrades.”
“Answered the phone during listed open hours, was in the shop when I arrived. Quickly fixed my issue, would definitely use his service again! Quick and professional”
“Always helpful they are as quick as they possibly can be never a bad experience in the Dubois pa store always treated with respect and kindness and they explain everything well”
“Kalob was such a wonderful help to my family and me after switching to T Mobile from Verizon. Initially, the process was stressful but he quickly made it very easy for us. He had great customer service skills and was kind and efficient during the entire visit.”