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February 2024 by K B
Kelly is the best! Wonderful customer service!
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December 2023 by Kathleen MacNamara
They have really nice things for the price, but during the Christmas season could they possibly open at least one more of their four registers? The one endless line for the one open register consists of either people with whole carts full of stuff, or people with one or two things. Wouldn’t an Express Lane make sense? People are willing to work for holiday $…please hire some!!!
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December 2023 by Erica Brown
Needs a good clean employees are good but always understaffed and bare aisles especially towards the back of the store need to be stocked. Prefer the wilkes barre or eynon stores to this one
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December 2023 by Joyce Frommert
Wish their discounts weren't all digital, I need a coupon never get them!!
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November 2023 by Angela Aiello
They had everything we were looking for. Manager was amazing. She helped us find what we could not find.
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September 2023 by Daria Poklemba
Was a great place to shop. Place was in.a disarray. Not a lot of products in stock on shelves. Needs staff
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September 2023 by mary jenkins
Great place to get anything from household to food clothes etc.
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July 2023 by Jacob
I love shopping in this store because they are very reasonable, especially on seasonal items,. cashiers are very friendly, especially Kim, but I have one complaint about one gentleman, I believe he's in charge of furniture, he's very rude & lazy!! Everyone else is very pleasant...Last year I had purchased a pool and chairs, while I was struggling, he was leaning against the wall smoking his cigarette,after I had everything in the car, he asked me. I guess there's always one bad egg ?Other than that I love Big lots ?
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July 2023 by Dawn KristeSis
The store staff is friendly and nice, I was greeted with a friendly hello. The staff made my experience great by them having a great sense of humor and joking around with me. There were two gentlemen in particular who went out of their way to assist me including getting a blanket from a higher shelf for me.
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May 2023 by Daisy M
I was there on 5/27 to pick up an outdoor sofa. Everyone was courteous. The woman that assisted me in loading it into my SUV was very helpful and kind. I really appreciated everyone's patience considering it was a holiday weekend. Overall it was a great experience, and they had a variety of furniture. My 5 star rating is based on customer service.
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May 2023 by Nick Hughes
The team here provides top notch customer service. Great job!
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January 2023 by Kevin Pinter
Good prices have good deals most things are cheaper than Walmart or Amazon but seems to be a ghost town with staff.
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January 2023 by Mari Walsh
I love the convenience of this store! Easy to get in and out of the parking lot.
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December 2022 by Teri And Jacob's World
The employees I'm very friendly especially the women, there is one particular lady I believe she wears glasses, cashier, very very friendly!!! Overall I enjoy shopping in this store.
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December 2022 by Brian
Friendly staff and helpful but not as clean as I would like be around