-
December 2023 by Kate Kochanski
The store is dirty, merchandise strewn everywhere. Good luck printing photos, since the equipment doesn’t work and nobody is able to help. Clearly under staffed both front end and pharmacy, which makes for a lousy place to work for the staff that IS there. Glad for Depietros for medication- for everything else, Rite aid is right ip the street!
-
December 2023 by Vince
The worst!! I should have event with my gut on the reviews of the pharmacy. Don’t waste your time.
-
December 2023 by Marcel Geslicki
Waiting a week for medication with no information on when it might be coming in. How can you overnight things from Amazon but can get your medication next day.
-
October 2023 by Art Machler
I only use them to pick up meds for my 94 year old mother... staff is extremely rude today my message for her scripts said pick up at 12 pm... it's now 110 and they are doing me a favor by expediting her prescription. ?
-
September 2023 by SALLY HOOVER
Terrible service ! Could not find my prescriptions and over all bad attitude ! I am finished with cvs in Dunmore after going there for years! This has been happing to me for over a year..
-
July 2023 by Katie G
Nothing but delays on medications and terrible attitudes from staff. I get that everyone has bad days sometimes. However, after a year giving them chances to do better and having every encounter be worse than the last…I’m switching to a different pharmacy. It’s just become too much of a negative experience at CVS. I hope the whole pharmacy gets restructured and the mean girl staff gets handled appropriately. The community depends on this pharmacy and they only thing the staff care about is closing five minutes early.
-
July 2023 by Shane Santarsiero
I would be embarrassed to say I work here.. the carpeting is disgusting.. it looks like they don't even own a vacuum. the parking lot looks as if the place is going out of business with all of the garbage in the parking lot.. as for the pharmacy.. the lead tech Rebecca is one of the most rude people I've ever encountered. I walked up to the counter only to have the security gates closed in my face and informed that they are going to eat lunch. there was no line. I was the only person here. the level of unprofessionalism is astounding. I'm on chemotherapy and they have me sitting in a waiting chair glancing over at me chuckling.. the behavior here is disgusting at the least.. id be embarrassed to call her my boss. I am definitely going to change my pharmacy. do not recommend..
-
April 2023 by Emily Silvi
If I could leave no star I would. Typically I use riteaid in Moscow, however my doctor accidentally sent my prescription to the cvs dunmore location. The pharmacy closes at 7:00 pm, so after working all day I rushed to get there to get this medication to stop an allergy attack. I got there 2 minutes before 7:00 and the pharmacist and counter worker already had the counter closed up. I approached the two and tried to explain my situation hoping they'd be sympathetic. Instead the pharmacist turned around laughed in my face and said "we close at 7" I let them know it was, at this point, only 7:59 and neither of them said anything to me. I'm not sure why it's okay for the pharmacist to treat customers who are dealing with sickness or whatever it may be with attitude but wow. The disrespect they had towards customers is next level. Luckily, I called my doctor back and they sent my script to riteaid who filled it quickly with no problem! Oh, and they charged me $9.41 as opposed to $44 which is what cvs quoted me when they texted me at 6:46 saying my script was ready. So, my advice is if you want ACTUAL care, find a different pharmacy because all you get at this cvs is an uneducated pharmacist ans counter person with terrible attitudes and over-priced drugs.
-
April 2023 by Tim Mangan
Pharmacy is excellent!!Unfortunately the man who was the manager today at the checkout at the front of the store was extremely rude to my wife and I. Couldn’t care less if he helped us or not.Will never shop there again.
-
April 2023 by Jim Arens
Customer service is horrible whenever you call the pharmacy they don’t answer the phone I spent 30 minutes on hold and had to hang up and call back and still didn’t answer the phone. Wish I can do my service somewhere else but my insurance will not allow me to use another pharmacy
-
December 2022 by Brittani
Had an issue today while checking out and the young lady working the counter was so helpful and kind. I have had past bad experiences here but today this worker went above and beyond to help me. I wish I would have gotten her name but she made one great experience out way the bad.
-
October 2022 by Michal Whitney
CVS has gone considerably down hill over the years. The final straw is the pharmacy closing during the day. I remember when CVS staffed appropriately. Now they expect us to rearrange our work hours and schedules to accommodate them! CVS upper management is obnoxious,especially Lindsay Myers! I've moved all my business to Rite Aid, the customer is still appreciated and respected.
-
June 2022 by Elisa Santos
Nick is an absolute sweetheart, he was the only one in the store, the entire store, and he could see I really needed to use the bathroom, he brought me back and even waited to make sure I got back through the maze carefully! I hope he gets more employees working there with him.
-
April 2022 by Cece Oso
Excellent service specially from female worker "Italy".She is extremely professional and attentive.
-
December 2021 by Mary Williams
Called to ask a simple question and the pharmacist was rude and nasty!... Not my regular pharmacy, Thank God and it never will be with attitudes like that. I'll give them ZERO (0) stars.