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October 2023 by Maria Dorton
As always, Dunmore Appliance quality and service is amazing. Forget big box stores. The customer experience here is way superior. Jason is awesome: accommodating and knowledgeable. He listen to our ideas, discussed various features, and let us make our decision. We selected the perfect appliance for us. Delivery was easy and the guys were super friendly - an overall great experience!
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October 2023 by Amy Ross
What you get from a small family owned business. After making a purchase but before walking out the door, the owner asked me if I tried unpluging my refrigerator and plugging it back in? This could possible reset the computer chip inside and it might not be broken. He was right! He could have kept quiet in order to make a sale. But instead, he saved me over $2,000 that day. I won’t ever go anywhere else when I need my next appliance.
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October 2023 by Sandi Capron
Excellent customer service I would not shop anywhere else. I ordered all new appliances and had a problem with the dishwasher after GE sent a repair man twice and it still did not work. They ask me to call "customer service" for GE and I am getting a new dishwasher installed next week. THANK YOU. Its your one stop shop for appliances. From Sales to Service they are top notch.Thank you again. Sandi Baker
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August 2023 by Robert Eisenhart
Jason Golosky helped us shop appliances for our new home. He helped us with any and every questions we had. He was very professional but also so friendly and welcoming toward us. Jasons knowledge of the appliances made our decisions easy. It was great to do business with a local business in our hometown. We will be recommending his and Dunmore appliance services to any and all of our friends and family in the future.
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August 2023 by Leo Woelkers
I love Dunmore Appliance-they have a great staff with very helpful people. Upon entering the store, I am always greeted immediately by friendly staff. They are fantastic to work with and are always willing to go the extra mile to help me out. I value their suggestions and expertise . After many years of shopping for appliances with this family oriented company, I have always been satisfied with my purchases and the support after the sale. You can’t go wrong with Dunmore appliance!
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August 2023 by FalloutParadox LLC
Nice place conveniently located in Dunmore, lots of stock. However the staff at the front counter (older lady) was very rushy and didn’t make it feel all that nice of a place. Loading staff was very professional and very friendly.
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August 2023 by Jenna Kelly
Jason was fantastic about matching competitor prices on a new Frigidaire Professional refrigerator and freezer set. They arrived when he said they would and installed the following week. The installation team (Ed and Adam from A to Z home improvement) were efficient, knowledgeable, and very professional- highly recommend!!
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August 2023 by Jim Pettinato
I'll update this review after it finally gets installed, but I purchased an in stock dishwasher on 6/27. Today is 7/10 and its still not here.They said 3-5 business days for install for an in stock item.They were very happy to sell me the machine, getting it here not so much. I'll update after the installation whenever that happens.EDIT - 7/13/23:As promised I would update after install happened. After posting this review an installer called me to schedule installation. Ed and Adam from A to Z Home Improvements an independent Home Improvement contractor called, communicated well and showed up exactly when they said they would. They were very knowledgable, courteous and professional. They installed my dishwasher easily and quickly. I cannot say enough good things about them.I guess the negative review jogged some action.If anyone had communicated with me over the 16 days from purchase to install other than Ed the installer yesterday I wouldn't have had to post the negative review.So your installers saved it. They were awesome.To Dunmore Appliance: I would not have cared if you told me it would be over 2 weeks to install, but when I checked out at the store they said 3-5 days and then radio silence even after me calling the store twice to say hey whats happening. Communication is everything.Hiding behind that you dont do installations but do "recommended installers" is disingenuous. Either do, or do not.The store sells the appliances, either own it or say we dry sell these appliances and you are on your own to book an installer or provide the service and own it that its yours.I upgraded my review one star based on the stellar performance of the eventual installers.To future customers:If you buy an appliance here that needs installation ask straight away for Ed and Adam from A to Z Home Improvements to install it or just buy it and call them yourselves. They were awesome. I will use them in future for other things.
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July 2023 by Melissa Kjaer
Very happy. Ordered my 2 oven kitchen aid gas range in January 2023 received june 2023. Best buy wouldnt even give me a date but estimated cost was more.than Dunmore Applicance also i would have had tondrive to philly to pick up. Apparently kitchen aid was behind on production but i did my research and was dead set on this stove. My salesperson Maureen was fantastic we were able to communicate by phone or email and when thr months dragged on she even offered to find me a stove that i could get asap. Im so glad i waited. We did have issues installing as the kitchen aid had safety precautions during set up. When dumore heard they were on the ball and were sening out someine to get my stove working. Turns out we had to answer questions the stove display and there was a short delay and the gas started flowing. The repair guy were knoledgble andwere positivly fantastic and very friendly. Respectful of property and kind to my pet. Ill never buy from a chain store again.
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June 2023 by Mary
Ordered new fridge, found same exact one at a lower price- Dunmore appliance honored the lower price, thank you Maureen for your help. Matt and Phil delivered it right on time! Could not have met two nicer guys, knowledgeable, and polite! My broken fridge was same width as door way to get it out of kitchen- thier expertise got it out without any issue! Highly recommend!
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June 2023 by T Tt
I purchased a dishwasher from Dunmore Appliances, the people are so friendly and kind,Jason was exceptionally helpful in helping me pick out a dishwasher that was to my satisfaction, he didn't rush me he was courteous, when he sent his worker's( Ed& Adam)whom installed it,they too were both very professional, courteous, polite, took their time not to damage or bump anything in my home or the dishwasher itself explained everything. I wouldn't hesitate to buy off this Company again.
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June 2023 by Lee Ann
Jason quickly helped me find the best appliances according to my preferences. Great sale prices.
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April 2023 by Cheryl Phillips
Great company with great products and excellent customer service. This is the best place to buy appliances in NEPA in my opinion. Everyone is so friendly, knowledgeable, and their prices are competitive.
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March 2023 by Jason Mclain
Fantastic local business!! Needed a part for my gas oven. Girl was super friendly in parts department, had the part in stock and saved our dinner! Can not thank them enough!
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February 2023 by Chip The Beer Guy
Why waste time a big box stores!! The staff at Dunmore Appliance gives you personal attention when shopping. They explain all the features and options. They have so many different price levels, you will find just what you are looking for. Mary was so helpful in geting us exactly what we wanted for our kitchen in our price range!! Then comes the delivery. Their delivery staff is courteous and clean. They make sure they accommodate you and your time schedule. I can't recommend them more! Once you buy here it will be the only place you'll buy!!
