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“I wish I could remember the name of the man who helped me! He was so helpful and came in when they were closed to make sure we were all set! Quick and painless process”
“The staff was very friendly and knowledgeable. They were able to answer all my questions without hesitation and made me feel appreciated for my use of their company.”
“The rider outlet in Dunmore Pennsylvania check in was well done excellent service when returning the vehicle not a problem put the truck here checking here everything was explained very courteous on both ends”
“Nice professional guys. Diagnosed problem in a timely manner. Got a sub-truck so that I could continue my journey.When I get back home, I’ll get another load to come back this way and switch out trucks.”
“The team at the WB Penske was very helpful, friendly and knowledgeable. They were a pleasure to work with. I had a reservation, showed up to pickup the truck and it was ready and waiting. It was clean and
sanitized and sitting by the front door. I will be back again when I need to rent again.”
“Jim is the manager at U-Haul in Scranton Pennsylvania on 7th ave. I've been renting here for over 10 years. Jim, Chris, I've known them a long time and they are a class act. Excellent management, great crew.”
“The staff made sure that I understood where I was going and where my unit was. They also explained the entry process so that I had no problems when I got there. They also made sure to answer any questions that I had.”
“I used this facility about five years ago when I was in between housing. I had nothing but a great experience with the services provided and would definitely use this business again if the need should arise.”
“The procedure for collecting and using a vehicle now is so simple and excellent to use. Safe guards you against anyone trying to trick you on mileage or fuel etc.
This location has everything you ever need, there was 3 ppl behind the desk and so no wait, I walked in with no reservation or anything and within 30 mins they had me on the road with my needs met. Great team effort to get me set up esp. with having a drivers license from a different country, they did what they needed to and it worked out excellent. Thanks.”
“Great equipment great customer service. Manager has been there for years she is an asset to this company. Will need to rent another vehicle soon won't go anywhere but here.”
“Ryan, Mike and Matt do everything they can on the truck rental side to make sure that you get your rental on time and when you need it and when things happen and come up they make sure that they help accommodate any situations!”
“Very helpful. We had to call first because the door was locked because the gentleman was in a different part of the store. After leaving for a while was out the door being opened I called again, and realized I was at the wrong door!”
“My families overall experience was excellent, the staff were super friendly and helpful. They helped us days in advance with the reservation for our truck and rental unit. Then when we got there to pick it up, it was quick and smooth, no issues.”
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“Recently bought a 2010 Toyota tundra, 1 owner from Pacific Auto Sales. Excellent team they had in there. Title wasn’t in when I came in so they gave me money off on the vehicle, title ended up coming in later in the day and they still gave me the money off. Full tank of gas, and a wash at the car wash! I would recommend these gentleman to anyone looking for a great used vehicle!”