“Went in to upgrade my phone - Matthew was there to help me the whole way through. He broke down everything for me very easily & made the entire process engaging & simple. Without a doubt, the standard of what customer service should be. Next time I go into this store, he’s the one I’m asking for & I would recommend anyone else to do the same.”
“The guy that I had sell me (on 4th of July) the phone was great. It was a no brainer to go with the next up plan with AT&T. He was very knowledgeable and definitely made it easy to make a decision”
“Jash has been incredibly helpful every time I come into this branch; always super friendly and going above and beyond to ensure our satisfaction. William and Lindsey are great too. This is a great branch, and I’m glad it’s my local one, it’s a large part reason I stay with Verizon.”
“He and they took the time staying late to help us. He made things easy to understand . And really had our backs when Verizon made it very difficult to transfer over. He kept pushing and got it done. Great store and awesome ,knowledgeable staff. Highly recommend them.”
“Had a terrible experience with cricket wireless online, was skeptical about going to the store but, I called and talked to Melvin. He told me everything I needed to make switch easy. He told me the reception was great and it is. He also made sure the price was gonna be what I thought it would be, no hidden bs. I'd give cricket wireless online zero stars. But this quakertown location an easy 5 stars. Make sure to ask for Melvin. He's the only reason I switched carriers”
“Had a fantastic experience in this store. The worker, Kristal, was very knowledgeable and friendly. Will recommend this store to all of my friends who have Verizon to deal specifically with Kristal.”