Stroudsburg Automotive Group is known for its friendly and helpful staff, providing excellent customer service. Many customers have praised the informative and welcoming approach of the sales team, which encourages potential buyers to visit the dealership. The group has gained a reputation for fair pricing, notably not raising vehicle prices excessively like other dealerships during the pandemic. They are particularly recommended for Toyota owners, as they offer thorough inspections and warranty assistance, often exceeding customer expectations. Mechanics like Mario are recognized for their expertise and dedication, while customer service representatives, such as Melissa, are commended for handling issues with respect and efficiency. Despite some concerns about limited inventory and test drive availability due to COVID-19, customers continue to have positive experiences and express a strong desire to return for future automotive needs.
