The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. Committed to providing secure, reliable, and affordable delivery of mail and packages, USPS manages over 30,000 retail locations and processes 47 percent of the world's mail. This location offers walk-in passport services. Customers have had mixed experiences with the USPS. While some praise the great service and friendly employees who know how to do their jobs, others have encountered issues with mail carriers. Some customers have experienced delayed or returned deliveries, with carriers making decisions about what mail to deliver. However, the USPS has also demonstrated a willingness to address customer concerns, as evidenced by the positive experience of a customer who received assistance from a helpful employee named Cheryl. Overall, the USPS strives to provide reliable and affordable delivery services, though individual experiences may vary. Customers appreciate the dedication of USPS employees and acknowledge the important role they play as "soldiers in their own right."
Good customer service. Very friendly and helpful staff.
February 2026
Found the window service to be very fast, even with the lines that sometimes form. They are very helpful. Lucretia was fantastic when I had an issue with mail forwarding. Bravo!! E. Stroudsburg post office.
January 2026
Very easy and efficient for any post office. Everyone seemed kind, was greeted by Kristi who was a very sweet lady and had me in and out of the building in about 11 minutes for a passport session including photo.
