“The service representative Chris was extremely helpful and went above and beyond. The service representative on the phone was uneducated and gave this man an extremely hard time. He is so well versed with his knowledge on Metro technology that he had to coach the reps on the phone regarding how to do job. He was very professional with me. It was 15 mins before closing and he worked on my phone for hours. I haven’t met a person with that sort of work ethic in any customer service experience in a very long time. I’m so impressed. He is an asset to MetroPCS and it would benefit this company to hold onto him and give the man a raise!!”
“Shawn and Zach are excellent representatives. They were kind and patient with their approach to any problems I had with my phone and ipad. I have recommended them to my senior friends!”
“Makhii was the best consultant I have worked with in a long time! Patient, knowledegable, polite, offered suggestions. Makhii spent at least an hour with me while handling other customers and was really exceptional!”
“I need to come on and share a quick story about how much associate Jovanni helped me. I got a new iPhone and transferred from ATT to Verizon-I was having such a hard time getting all of my info transferred over. Multiple calls to apple support, and att customer service left me so frustrated. I walked into the store one night, and Jovanni was the only one who figured out the problem. He was patient with me and even went to battle for me with a difficult ATT rep who was trying to make the process more difficult. That man knows what hes doing!”
“The young man Ahmed behind the counter was very knowledgeable and gave very helpful insight. Helped me assess my options and fixed my device in a very timely manner. Best prices and service around”
“I just got a new phone at this store over the holidays with the family. Usually a dreadful experience was made very easy by the whole staff there. It was quick, informative, and even fun! I’d go back.”
“Had my cell phone repaired here, tech repaired my phone about 10 minutes and it only cost me $15 dollars and I was out of there in 15 minutes tech was very good fixing my phone in a timely manner, and the cost was very affordable all around great experience.”
“Both attended and manager on duty helped me immensely! Very pleasant and helpful all around the board! Next time I have an issue I'll be back to that store for any help I need, Big thank you to them!”
“Darryl is a superstar. I’ve always had good experiences at the Verizon store in Newtown square, with Theo, and others in the past. The last two times my family and I went there, Darryl helped us. He not only helped us, he took the time to explain important details that helped us maximize our plans. One of the last times Darryl helped us, he wasn’t even making commission because it was a phone issue. He spent an hour with me and kept me relaxed when I was sure I had lost 12 years worth of pictures. He helped me figure it out and saved my iCloud backup data and all those pictures started flooding back into my replacement phone. No commission - just total professionalism. I gave him a bear hug! What a stand up dude! Theo was great too. THANK YOU DARRYL!!!”
“Aliza was fantastic at helping me get my phone traded in for the 16 which I have bought. She also was able to get me on a cheaper plan being 70 years old and advise me about free Internet that’s going on called 55+! she is a manager of many stores and she really knew everything that was out there!I feel very lucky to have gotten her when I went in the store. My friend Robert was also with me and we were considering possibly having a plan together and then getting free Internet so much cheaper than Comcast!”
10AM - 6PM
4044 Lancaster Ave, Philadelphia
Mobile Phones
“SATISFIED CUSTOMER ALL MY LIFE! I’m 30 and have been a customer since I was 8 yro, my uncle , mother , kids father , THEVWHOLE FAMILY USES DAVE ! I drove 25 mins because his prices can’t be beat ! LOVE YA DAVE !!”
9AM - 1PM 2 - 8PM
6922 Market St, Upper Darby
Mobile Phones
“The best mobile store ever no lie. I drive 45 minutes from Medford here. They never disappoint phone others stores don’t have they alway have. Get here you won’t be disappointed ask for Sunny!”
“I had the best experience at this AT&T. Tiff was the young lady that helped me she was super welcoming, knowledgeable, and patient my experience was super fast and efficient I even met with her manager who was also a pleasure I highly recommend coming here and having Tiff take care of you.”
10AM - 7PM
1936 MacDade Boulevard, Woodlyn
Mobile Phones
“Came to this location because I had issues with my eSim and was extremely frustrated with the fact I went over a week without any service with Metro PCS and having several reps fail to resolve the issue. But Soliman was able to fix the issue within a short period of time!! Much respect to him for being competent and understanding of my situation. That guy deserves a raise and a promotion, that’s my honest opinion!”
“The young lady legna always helps me out every time any issues or problems I have she help me out great service always recommended this boost to all my family and friends”
10AM - 1:30PM 2:30 - 6PM
49 N 52nd St, Philadelphia
Mobile Phones
“Great store! They are very friendly and professional. They are flexible with prices and very fast with their work. Screen fixed under 10 minutes! 100% recommend them.”
“Thank you Mohamad! Loved everything about my experience at this Simple Mobile location. They had exactly what I was looking for at the most affordable price! Every one was very professional and knowledgeable about their products. Mohamad is super friendly and kind. Also, the process was extremely fast, not like other phone stores where you wait around for hours. I highly recommend this Simple mobile location, you will not be disappointed!”
“Rich has great customers service ? I went to 52nd st no help.. I went to South Philly no help.. I went to 69th st they was no help. I found rich and he took his time to explain my phone problems to me and fix them for me I'll be back for that upgrade ”
“I've had to visit this location for help transferring service from my old AT&T phone (purchased on Amazon) to a new one on two different occasions. The employees were extremely helpful, both times. Today Damon assisted me. He was knowledgeable and professional. I think he deserves a shout-out!! Thank you Damon!”
“Samuel was very helpful resolving my phone issue, even while faced with the dilemma of resolving the store-wide Metro outage. He was courteous and patient assisting me, a senior citizen.”
“This isn’t my neighborhood store I went in today because I was having issues with my phone not receiving service( it said SOS ONLY NO SIM). I was just driving by when I noticed the store here on City Avenue. I stopped inside. Told the guys my problem and they assisted me right away. Got me out the store in 15 minutes told me that my sim was damaged and needed a new one. These gentleman were very patient and very informative with great customer service I will be returning. I live about 20 minutes away with a Store that is two minutes away from my home and I won’t be returning to that one anymore. This is my new Store thank you guys so much for helping me today. I appreciate you.”
“Best shop in Philadelphia. They do screens iPad MacBooks ps5s and Xbox. They fixed my phone and ps5 for me. I wouldn’t go anywhere else. They are cheap and do great work. I’m only coming here from now on. Thanks again”
“This is family right here known him since I was buck nothing but love get you straight on any situation with a phone stand up dude and watch his son grow into the man he is for all ya needs go visit them you won’t be disappointed”
“After a number of issues with dealing with customer service over the phone and unable to make any calls from two phones. We went to our local ATT store and explained our issue. They were able to sort out the issues created by customer service and had us on our way in a short amount of time.”
“I'm an army veteran and I visit this store every week, not just for buying something every time but also to meet my guy Malik over here.
Every brother from army should pay him a visit ❤️”
“How's everybody doing? This is DJ Sean. My PlayStation 5 has burnt out. And I brought it here to this store. It took them a month, but they came through. Not only came through, they made me very happy. They fixed my PlayStation 5. I give them 10 stars, they will make it happen. I have already told my friends to Bring their PlayStation here.”
“Thank you Noah, cricket wireless is blessed to have you as a POSITIVE experience with porting over my old carrier too cricket in customer services in great hard work for me in a (flawless experience) in customer service you provided me... Now October 11, 2023 my additional visit all went excellent as always you should be most proud of Mike and Ain't, 2 beautiful young men (they are representatives of gentlemen and scholars) kind and considerate and gracious you are very blessed ou cricket wirelessThank youNorman”
“Customer service was awesome. Went in, not sure what to expect, being this was my first time visiting the store. I was greeted courteously as I walked in with a kind, "how may I help you today!" Told agent that I wasn't sure how this works, but I'm here to pick up a package. I showed him my phone barcode. He said perfect, this makes it easy to retrieve your package quickly. I was in & out. Thank you Total Wireless!”
“I had one of the best experiences of buying phone in this store. The sales guy explained me every deal metro has and got me a plan perfectly customized for myself. I'd suggest this store for anyone who wants to buy a new phone or looking for new carrier.”
“I had a fantastic experience at the AT&T store thanks to Andrew. He’s incredibly knowledgeable about all the products and services, and he made sure I fully understood my options before making any decisions. Whether it was choosing the right plan, or going over different upgrade options, he explained everything clearly and never made me feel rushed. You can tell he genuinely cares about helping customers. If you’re heading to this location, ask for Andrew!”