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“I couldn’t express my appreciation and gratitude towards Mike and Josh. Both of them treated me as I was a close friend or family member.
I presented my situation and issues and Mike and Josh made sure I was taken care of within my limits.”
“Over the years we have used this business several times every time has been great service and work done for us this time was the starter on the tractor quit he had it rebuilt ASAP thank you very much”
“Anytime I take my vehicles there they always get them done in a timely manner. Very professional with very reasonable and affordable prices. The staff there is one of a kind.”
8:30AM - 6:30PM
209 White St, New Castle
Auto Parts
“Best machanic around! Very perffesional and gets the job done! I have delt with him many many times and will continue to go back! Thanks Scott’s auto for being honest and reliable!”
“Best Alternator service I have ever dealt with. Ron has great prices and his rebuild time and cost is unmatched. I work in the motorcoach industry and Alternators for those busses are insane to find and expensive. Thompsons is the best”
“I moved up to New castle about a year ago,needed parts at times for my wife's and my car ,went to advance and Napa and they always gave me the wrong parts,started dealing with this place and evertime so far they have been right and the parts where there there when I was told they would be there,my new parts place to go.”
“All employees were helpful and amazing to work with. They were extremely knowledgeable and answered all of our questions. The entire experience was handled with the highest level of professionalism.”
“Old school body shop. I don' think he takes insurance. I did a cash job with him. I had him color match some tow mirror covers for me truck. He writes your contact info down on a sheet of notebook paper. I had to stop in 2 times to check on the progress. Overall it took about 5 weeks. First visit he forgot about no big deal. Second time he painted the tow mirror covers but lost my contact info. The tow mirrors covers came out great. I'll give them another try in the future.”
“Guys at this location know their stuff. There's not many places where you can give part number and not get the make model engine and 2 or 4wd questions. Quick and efficient staff too”
“Pulled thru a tight drive thru lane and scratched door. Received recom. From local dealership that this was the guy to get it done. Worked me into his busy schedule. Excellent results. Professional and accommodating. Thank you!”
“The employees that work here go above and beyond. Even if they don't have what you need, they will do everything they can to help you out. I will not be going anywhere else to get the parts I need.”
“These guys are more than fair as far as prices go and they really went the extra mile to be sure I had the right part.The service was friendly,as well as timely.First place I check for parts now.”
“I hit a deer with my car and it needed towed, and it went to Nicks Auto in New Castle. Customer service/front desk was amazing and so nice. I got updates during the repair. My car was done a few days sooner than anticipated, much appreciated! Nicks did a great job and would highly recommend!”
“Mike did an awesome job on my Toyota Camry. My car was a mess!! I was literally holding my bumper cover up with Gorilla tape! I had several other dents he fixed also. I paid out of pocket and he was honest and fair which is really hard to find now a days!! Thanks again Mike!!!!!!”
“Preston was the only dealership within 200 miles that had an available 4Runner in the color and model I wanted. I inquired online and Ty contacted me right away. Living 3 hours away, Ty gave me all the instructions/guidance to get the loan started over the phone to secure the 4Runner before driving all that way. He was in constant contact throughout the day. Once I got to the dealership the next day, all I had to do was the financial paperwork and I was all set. Buying a car is a stressful process, especially these days, and I was very happy with my experience! Thank you!”
“Greg did a fantastic job on my driver door it was rusted and omg u cant even tell where it was my son said to me where was it mom he couldn't believe it looked new thank you so much and reasonable as hell again THANK YOU FOR THE AWESOME WORK!!!!”
8AM - 5PM
1716 W State St, New Castle
Auto Parts
“This Napa location always helps customers! I usually use the gold filters for oil changes. They didn’t have any in stock. They told me the next nearest Napa and then when I said I didn’t want to drive that far they gave me an alternative option that was the same oil filter essentially and was cheaper.”
“I bought replacement cab corners and rockers here. The only way to go. Forget ebay Forget Amazon. Quality parts for about the same money and he offers professional advice free of charge.”
“I own a business that relies exclusively on my heavy duty trucks to stay running and running good. I’ve used several guys around town and still use them for some things. But when I need an expert and have something me and my guys can’t figure out I bring my stuff to Brad and his crew. I know them and trust them with the equipment I use to provide for mine and my staffs lives. If you’re looking for the best diesel performance shop in the area call Brad.”
“Just want to say a huge thank you to Mike, who works at this store. He changed my car’s terminal and battery after a few other people refused to even try. He went above and beyond and seriously saved the day and saved me money.”
“Updated from 1 star to 5, thanks to the EXCELLENT customer service I just experienced from Carri today! She went over & above assisting me. I was unable to enter store to pick up my order. Not only did she bring order out to me curbside, but whilst filling my fluid she noticed another issue- She notified me of issue, searched inventory- found the part I needed, handled the transaction & replaced part all within a few minutes. THANK YOU Carri for caring about your customers, this will be my go-to spot from now on instead of Advanced Auto. And thank you Auto Zone, for hiring way better employees since my prior review so long ago.”
“I have yet to walk in to this location and not get 5 ? service. Whether it’s looking up a part I need for my 1998 Cadillac, or most recently troubleshooting a coolant problem. The staff here is great and genuine .. Thank you Brandon for putting my mind at ease today and stopping me from making a bad decision regarding my radiator system. YOU ROCK! ???”
“Bought a 2019 Honda CR-V on January 20, 2022. Bill Rogers is one of the nicest guys I have ever met. He was straight forward with us and very professional. If you are in the market for a Honda, Bill Rogers is your guy.”
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“I don't write many reviews. This is the second time our company has used Terry Johnson Auto for vehicle body repair and I have to say two out of two. Both jobs done when they promised, sooner even. Great job and great customer service. Thank you”