Petco is a health and wellness company dedicated to improving the lives of pets and their owners. Located in Edwardsville at 41 West Side Mall, Petco offers a wide selection of brand-name pet nutrition products and supplies for dogs, cats, birds, small pets, fish, and reptiles. The store is known for its friendly and professional staff, who provide exceptional customer service. Many customers have praised the knowledgeable employees for their helpfulness, answering questions about pet care and training, and offering assistance in locating items. Petco also provides full-service grooming, veterinary services, Vetco Vaccination Clinics, pet adoption services, and positive training classes. Customers have highlighted specific team members for their outstanding support, emphasizing how staff go above and beyond, even offering to check stock in the back of the store. While some reviews mention that prices can be higher than competitors, the store's price match policy and commitment to customer satisfaction have received positive feedback. Overall, Petco is recognized for its excellent service and dedication to pet wellness, making it a recommended choice for pet owners.
Ur cashier Frances was very helpful, respectful, polite if it wasn't for her helping me to get things for my puppy and suggestions id be lost I'm so grateful for her. So my visit was wonderful.
June 2026
Very helpful , knowledgeable and pleasant staff! Unfortunately you no longer carry the dry cat food I needed
June 2026
Love my petco, they ask you if you need help finding anything. And they have goodsales going on for treats sometimes.
