CVS

Convenience Stores, Pharmacies
Hours: CVS is a pharmacy that has received mixed reviews, but overall, many customers highlight the kindness and professionalism of its staff. The pharmacist, in particular, is praised for going above and beyond to help, such as ensuring emergency medication supplies are available and providing excellent service. Staff members like a clerk named Heaven are recognized as valuable assets who bring a positive attitude and dedication to the store, earning high praise and suggestions for a raise. Long wait times and frustrations are common complaints, especially at this location, which struggles to handle the increasing number of customers due to local population growth. Customers often have to wait in lines that stretch into aisles, and there's limited seating, making the experience uncomfortable. Additionally, the store lacks sufficient infrastructure to handle the volume, and issues like no Wi-Fi or phone service inside the pharmacy add to the frustration. Customers find it difficult to call doctors or resolve prescription issues without a phone connection, leading to delays and safety concerns. Despite these problems, the pharmacy staff remains responsive and efficient with prescriptions and refills, even when understaffed. They are helpful in resolving issues like insurance holds or correcting prescription mistakes quickly. Staff members also handle difficult situations professionally, as seen when an elderly customer was hostile; the staff member maintained calmness and professionalism, which was appreciated by other customers. Overall, CVS is valued for its caring and dedicated staff, though it needs improvements in handling wait times, infrastructure, and communication systems to enhance the customer experience.

• 0 miles

  

  CVS Photo Drugstores, Convenience Store
• 4.42 miles

  

  MoneyGram inside CVS Money Transfer Service, Drugstores
• 8.77 miles

  

  CVS Pharmacy Pharmacy, Drug Store

1. Elizabethtown, Pennsylvania