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“The staff at this location are AWESOME!! They are warm and extremely helpful! Each interaction has been great! Thank you for being consistently professional but also kind.”
“Never a line but when you sit down and talk with a rep, there always seems to be a colleague standing over top in the conversation waiting in the doorway like a creep. For instance I'm talking to the rep and another banker comes in the office and stands there like a overbearing supervisor waiting to finally say " Susan needs your help", or they need signatures on paperwork that can wait till I'm gone. Bottom line is employees of this office should wait till the customer is done. Feels like your ganging up on the customer.”
“Christina was so amazing! Very professional and kind on helping us open our debit account. We walked in without appointment and she was willing to help us open 2 account without any wait. Highly recommend working with Christina with any of your bank problem.”
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“I am surprised by all the poor reviews.
Maybe the poor service of a single employee?
Whatever the reason, I didn't find any of those reasons for such a low review.
The employee that took care of us, Ms Jung, was extremely friendly and helpful.
I just wish they had a location in the suburbs, it would be so much more convenient.”