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“Richard (the store manager at the Simpson Ferry Road location in Mechanicsburg) was extremely helpful. The store was 5 minutes away from closing and he willfully stayed a half hour longer to meet the requirements I had for a small painting project. It's hard to find that type of customer service anymore. I'll certainly be returning in the future.”
“Dennis, Scott and their team always provide service in a professional and trustworthy manner! Their knowledge, friendliness, and integrity has been a foundation for providing a customer relationship for over fifteen years and running!”
“After buying paint from Sherwin Williams for 46 years I’ve recently been so impressed with the customer service , attention to detail and great attitudes of everyone who helps guys like me I want to leave a 5 star review. The team Cassandra has put together is awesome and shows one of her many strengths. I’ve sent my customers there to pick colors ,her advice is impeccable , it feels like the service of another era long gone. If anyone needs paint or advice with colors , please see Cassandra and her team on Jonestown rd hbg.”
“Excellent service! We worked with Richard and he was most pleasant to help with our order. We had an odd color that the computer wouldn't match so he matched it perfectly manually. Very knowledgeable and highly recommend!”
“Sean and Austin are always eager to help and never ending wells of knowledge. I feel like family when I come to this store. They always take their time with me and explain in detail any questions I ask. I’m not sure what other SW stores are like…but if they are anything like the Walnut St. store…I know there are a lot of happy customers! Thank you for your hard work and dedication to helping provide painters with the tools necessary to complete a job with excellence and ease. They are always professional and uncommonly courteous and kind. I have never seen either of them with a frown or poor attitude! This will be my home store for life as long as I remain local!”
“Everyone was very kind and helpful. And no one told me to go get my husband so they can use the big manly words to him. (HI HOME DEPOT! if I wanted to be asked where my husband was, I'd call my mother, thanks. I just needed paint help instead.)”
“Staff has always been easy to work with and knowledgeable even with all the problems going on around the country such as supply chain issues, hiring shortages, and even the occasional irritate customer that doesn't seem to understand what's going on. You handle it professionally! Thank you for all your hard work!”
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“On my own, I ended up picking a color I hated and the paint literally started peeling in my bathroom! I explained my situation to the very helpful gentleman working here and he suggested a paint type for my situation(small and moisture rich bathroom) and not only do I love the color so much more, it has not peeled at all! The employee at this location was top notch and it was such a pleasant experience for something as simple as picking out paint! My bathroom looks like a different room now!”