Ephrata National Bank is a well-established hometown bank that prides itself on friendly and helpful service. Customers appreciate the polite and attentive staff, who go the extra mile to assist with banking needs, including card restoration and cash withdrawals. The bank has a strong community presence, with many families banking there for generations. While they provide convenient services like automatic mortgage payments, some customers have expressed a desire for clearer statements regarding payment history. Overall, Ephrata National Bank is a wonderful place to do business, maintaining a strong connection to its roots and the community.
Life long customer. Great service and able to handle problems if need be.
March 2023
They worked with us very well to get our mortgage. We do automatic payments and they send a notice of that payment every month. However they do not put the previous amount on the statement. Only what the mortgage amount is after the payment. Called them several times and they said it’s not possible. Why not?
December 2022
Great hometown bank! Third generation banking here.almost gave a Four star because of the difficulty of the recent update to the online banking. But it’s figured out now.
