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9AM - 5PM
4213 Oregon Pike, Ephrata
Banks
9AM - 5PM
399 N Reading Rd, Ephrata
Banks
“Christian Kramer was Amazing she took Great Care Of us . I was so close to closing our account and she was very knowledgeable and reassured us that our money was safe Thank you So much For Helping Us. I would Give her a 10 star Review if possible”
“I've been with the Ephrata National Bank since I was very young, they have always been so very pleasant and helpful if I ever needed anything, they truly are one of the best banks around the area.”
“Had fraud, the woman on the phone set my appointment for the following day instead of same day as indicated. Suzanne Ratcliffe clarified the issue but still helped me out as I was there waiting for 30 minutes and apologized for my wait. She was thorough and extremely kind. Set me up with a better account for myself without incurring any additional charges. Will ask for her for any help in the future.”
“I couldn't find a nicer bank or nicer people to work with. They will go above and beyond for you and can greet you by name. They give excellent service and I am privileged to do my banking with them.”
“I had a great experience working with Joel and the team at the Ephrata branch. Everyone has always been friendly, professional, and willing to take the time to answer my questions.
One of the best decisions I made was opening a credit card through the branch. It has been a helpful tool in rebuilding my credit and improving my financial confidence. The process was straightforward, and I felt supported every step of the way.
It’s refreshing to work with a branch that genuinely cares about its members and treats people with kindness and respect. I highly recommend them.”
“I've been treated exceptionally well from day 1 at this branch. I had accounts at Lancaster Red Rose Credit Union, TD and Bank of America. They could all learn from this institution. I've closed the LRRCU and TD accounts so far as their charges and poor customer service became too much for me. If you have a problem dealing with this bank, you'll find you'll also have the same problems/issues elsewhere.”
“I am from Ukriana and today I visited this bank to restore my card and withdraw cash(10min). And today I received excellent service from Allie snd Joun M.))This is a wonderful bank employee , she was very polite with me . I also needed to use the restroom and she very kindly showed me to the restroom. She is a wonderful person , she deserves an Bonus in salary!”
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“I went to the office and George made it very easy for me to open my business account. AJ did a great job translating for me. Cristiane was also very kind and helpful throughout the process. They were all very diligent.”