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“Cheryl was amazing wheen it came to helping me get my loan.. she was super friendly helpful and patient walked me through the whole process with the loan and made everything easy out took less than a hour to get approved and receive the funds”
9AM - 5PM
3471 W 38th St, Erie
Banks
“Showed up for a quick deposit. They were closing as soon as we got there at 4:30 Many employees were walking out then - one named Hanna, helped us by answering our questions and directing us too the atm. Thank you Citizens Bank and Hanna for dealing with my late business, and helping me, off the clock.”
“My banking has been done through Marquette, enjoying the complete staff, and have enjoyed the exceptional service and friendliness of Andrew Blakely. When I had a particular issue, Andrew was able to think outside the box and solve it. He is a very impressive young man and an asset to the Marquette organization.”
“I recently had a lot of financial questions that revolved around figuring out whether to purchase a car outright or to finance through Widget and Michaele was able to help me out tremendously. She was very polite and knowledgeable when I gave her a whole bunch of questions about getting a pre-approval loan versus using a cashier's check to pay. She definitely made a tough decision a lot easier to handle. Thank you Michaele!”
“Very friendly, quick, and efficient. I don’t know the name of the person that helped me inside, but thank you to them and Carly from the drive thru. She was very friendly and welcoming. Can’t wait til my next visit!”
“I had a great experience working with David Jackson at Marquette Savings Bank. His communication was excellent throughout the entire process, and he made everything clear and easy to understand. What really stood out was how quickly he was able to get things done while still making sure every detail was handled properly. It’s refreshing to work with someone who is both responsive and efficient. I highly recommend David and the team at Marquette Savings Bank if you’re looking for professional and reliable service”
“Jenny Rachocki was amazing super friendly very thorough in explaining everything. I was very satisfied with her service her branch location is my favorite. My experience in opening a business account was 10/10”
“We met with Jenise Tobin regarding multiple accounts including some with beneficiaries and an estate. She was very patient with the many choices we had to make, shifting funds from different accounts and issuing checks to distant family members. We were impressed by her courtesy and professionalism and will be happy to call on her in the future.”
9AM - 5:30PM
920 Peach St, Erie
Banks
“I love this bank and the people that work there! Once a month I go in to conduct my business, which I call banking day and I walk in and I feel like "Norm" from "Cheers".”
“The staff at the Harborcreek citizens bank are extremely friendly, knowledgeable and has a social skills that make you feel like family. If have questions they have answers I highly recommend them for your banking needs!!!”
9AM - 5PM
2615 Asbury Rd, Erie
Banks
“All personel and services are top shelf. I am very pleased to be banking with Erie Bank. Any phone inquiries were handled in the same friendly and courteous manner. And quickly, thank you Erie Bank (Asbury Branch).”
8:30AM - 4:30PM
5 E 34th St, Erie
Banks
9AM - 5PM
2302 W 12th St, Erie
Banks
“I can't say enough great things about Erie Bank, and Denise is a big reason why! Her exceptional customer service truly sets her apart. Denise goes above and beyond to make banking easy and stress-free, always answering questions promptly and with a warm, friendly attitude. She genuinely cares about her clients, making each interaction personal and professional. If you're looking for a bank that puts customer service first, ask for Denise at Erie Bank!”
9AM - 5PM
2035 Edinboro Rd, Erie
Banks
“Shoutout to Jake at the interchange location!!
He did an amazing job helping me out and helped me resolve the issue I was having super easily and stress-free.
He was really patient, friendly, and went out of his way to make sure everything got resolved.”
“I spoke with Abby (not sure if spelled correctly), and she was very helpful and professional!! I had a called the local branch I usually deal with…he just said “I can’t see anything”. Her customer service was 5 ⭐’s!! Him not even a 1/2!!”
7AM - 4:30PM
2314 Sassafras St Ste 100, Erie
Banks
“The staff here deserve a rating above five stars! They are exceptional at listening and understanding what your needs are.
They far exceeded my expectations and I will continue to give those here high satisfaction reviews.
Also the building is very clean and tidy.”
9AM - 5PM
25 W 12th St, Erie
Banks
“I was having trouble understanding the new changes to my on line debit card banking. I thought of Amy….first thing….she has helped me in the past. She took her time and explained things to me and physically showed me on my phone…..and didn’t make me feel like just a clueless old lady!! 😊 She is so kind and patient….a real asset to Citizens Bank.🌺”
“Stephane L. Has been very helpful guiding me on investments. Stephanie is extremely knowledgeable.
For years 50+ I had a pass book savings at NWM and a checking account, however, since they went with stockmarket investors they cared more about them than their customers, charging customers for EVERYTHING. When I decided to close all accounts with NWM the teller acted like it meant nothing to her. I feel like a VALUED customer at Marquette.”
“Very helpful employees at this branch in person or on the phone. I had a few overdraft fees and after Citizens announced overdraft fee waivers as one way the bank was helping their members during the pandemic. The workers at the branch when i called about this waived two I had no issue, money was back in my account in five minutes, which I view as a tremendous help, $37 per transaction can snowball quick. I called the primary customer service line last week and after an understandably long wait the rep said because I had two from my previous direct deposit refunded I used all the waivers available(2) for my checking account for the year!(promo says 90 days for most cases) I called the branch and was quickly waived 3. Again a big help when trying to slide into the next payday. I rate the branch high for a lot of other interactions not just for the help with fees.”
9AM - 5PM
2154 E Lake Rd, Erie
Banks
“I had to stop at this branch after work. My card had fraud on it and had to get a new one. No charge, friendly service, prompt acknowledgement, and I got my new card within minutes. I'm so happy with widget as a whole.”
9AM - 5PM
2185 W 12th St, Erie
Banks
“From my experience, the staff at the bank have been very kind and helpful. They consistently maintain a professional and welcoming attitude. The customer service has made my visits smooth and pleasant. Overall, it has been a very positive banking experience.”
“Joel and his crew at your east grandview location in Erie are top notch. They go above and beyond to help in any way possible. It’s always an inviting atmosphere. Keep up the good work!”
8AM - 5PM
101 W 10th St, Erie
Banks
“I went in to pay my rent. The people at Erie Bank were very kind and helpful. It's just a shame that they don't have an ATM in the lobby. You have to go outside to use the one in the drive thru. If they would get a mobile banking ap I'd switch banks.”
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“Michaele P and Ally M were amazing! Not only did I switch over to widget, but my husband and family members did as well. Widget cares about their customers and provides such a great experience”