Widget Financial is a credit union that has been serving the community for over two decades. The reviews highlight the excellent customer service and personalized attention that customers receive from the friendly and efficient staff. Shandi, a staff member, is described as very helpful, polite, and efficient in completing customer requests, making them feel comfortable. The credit union is praised for its personal checking, savings, and lines of credit services, with one customer recommending them highly. Customers express their satisfaction with the branch's kind employees and the pleasure of going inside to deposit cash. Kendra, another staff member, is praised for her fantastic customer service and willingness to assist a customer even towards the end of the day. Despite some initial concerns about the change in ownership, customers have remained loyal due to the exceptional service provided by long-term staff members such as Brenda, Melinda, and Cindi, who have gone above and beyond to address their needs and concerns. The reviews also highlight the exceptional service provided by Robert Stepnowski, who is described as a superstar banker with an enthusiastic, go-getter attitude, and a genuine desire to help customers find solutions. Overall, Widget Financial is praised for its personalized, efficient, and caring service.
I had to stop at this branch after work. My card had fraud on it and had to get a new one. No charge, friendly service, prompt acknowledgement, and I got my new card within minutes. I'm so happy with widget as a whole.
June 2024
Shandi was very helpful with request made in office. Very polite and efficient to complete request and she makes you feel comfortable
February 2024
Widget credit union served my banking needs for two decades. I recommend them for personal checking, savings, & lines of credit. They are friendly and efficient. Five stars!
