Candlewood Suites Erie, an IHG Hotel, offers a mixed experience for guests. While the hotel is generally clean and comfortable, with friendly and helpful staff, there have been some inconsistencies and issues reported. Guests have praised the comfortable beds, great water pressure in the showers, and the availability of free coffee, though there have been complaints about the coffee not being available at all times as advertised. The rooms are reported to be fresh-smelling and well-maintained, though some guests have noted issues with supplies like conditioner, paper towels, and Kleenex being low. The staff is consistently described as warm, welcoming, and accommodating, going the extra mile to ensure a pleasant stay. However, one guest reported issues with the bathroom, including a toilet that smelled of urine and dated fixtures. Overall, Candlewood Suites Erie seems to offer a generally positive experience, with comfortable accommodations and great customer service, though there are some areas that could use improvement to ensure a consistently high-quality stay for all guests.
Very clean and love the little kitchen areas fridge, stove top and dishwasher with a big bathroom
May 2026
The staff was very nice and the location was great. My only complaint is that my room didn't look like it had been cleaned when I got to my room and you can't stream to the TV. IHG most newer TVs can be streamed to. If they can devices that allow you to stream to a TV aren't that expensive anymore.
November 2025
I love it the front desk personal are awesome 💯 rooms are nice and cozy beds are nice too definitely coming here again
