Eddie's Collectibles provides towing and vehicle storage services, often working with local police. The staff is described as nice, helpful, professional, and courteous by some customers. The facility is a clean place that is relatively easy to find and is highly protected, allowing easy access to vehicles. Towing is performed in a timely manner. However, experiences can vary. Some customers report difficulties, such as long waits at the automatic gate to enter or exit the yard, which one reviewer found ridiculous and unprofessional. Communication can sometimes be impolite or rude over the phone, though in-person interactions at the office are often better. The business only accepts cash for payments. While some would not choose their services voluntarily, others are very happy with the towing and the protection of their belongings.