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August 2023 by Stefanie Young
I have banked with this place for many years without issue but boy I was in a pinch today because I lost my ATM card over the weekend. Desperately trying to get out of work on time to get to the ATM at 26 and Peach at 4:50. They weren’t even open even though online it says that the drive-through is open until five. Now I probably won’t even make it the rest of the week if I’m lucky. Thanks a lot.
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August 2023 by Jay Yankosky
Horrible service. And the rude teller had horrendous hair. She's obviously the one keeping Aqua-Net in business.
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July 2023 by Jennifer Allen
Horrible customer service and Brandon whom works at this location is very rude and unprofessional. My fiancé who is disabled is continually wrongfully being charged overdraft fees. I would not recommend this bank to anyone and would give them negative stars if I could.
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February 2023 by Chapi
Whoever you guys have working here is HORRIBLE! All they do is talk and leave everyone in line waiting FOREVER and do not ever have pens or deposit slips in the vent. Might as well hire a McDonald’s drive threw worker. 1 star actually negative stars!
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November 2022 by Con McG
Were rude towards my girlfriend trying to get out rent using my id and information. We've done this in the past at this bank
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March 2021 by Brian Celidonia
This Bank used to be smaller and more customer oriented. Interest they pay is poor, the interest they charge is high, and their fees for checking ore unreasonable. I just closed my account and switched to a credit union. However the employees at this branch were very friendly and helpful!
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March 2021 by Nancy Taylor
My brother has been banking here for years. He is mentally challenged, and now physically disabled. The people at this bank have been exceptionally kind to him. Getting him a seat when he can't stand in line, making sure he gets what he needed. I can't rate their care high enough. Great people. Even the security guard looks out for him!
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August 2020 by Mary Pol
I worked with Angie and she helped to make an impossible situation so much better. She was so kind and helpful and extremely patient with me over a few day span. She even called me first thing in the morning when she figured out what the problem was. I can't say enough good things about the wonderful customer service she gave me. She is truly an asset to your organization.
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August 2020 by S. Thomas Freebourn
I used to have my business account here. There ended up being tons of fees that we incurred that were definitely not discussed before opening the account. Be very wary of the fine print at this bank
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February 2020 by dandy chiggens
Spent years and years at this branch feels like 'Cheers' know you by name. Lori is the best teller I can think of. The remaining staff is equally as great too! The security guard is even friendly!
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July 2019 by Denny Lukas Sr.
Over 20 years here at the W26th Street branch now ! NO Problems, NO Hassles, & NO.Complaints. What more can I say ?