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December 2023 by J. Jason Gochoco IV
Half hr to go thru drive thru with two cars in front. No pens to fill out deposit slip.
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November 2023 by Eric Adkins
I have been with Widget Financial since July 15th and I love them!I have the Getcash Card, Share Savings, and a Special Savings!This branch has some kind employees, and it's always a pleasure going inside to deposit cash!Great local credit union! ?
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October 2023 by Patrick Allessie
Kendra was absolutely fantastic. I stopped in late in the day and she did everything possible to assist me before they closed on such a short notice. Nothing short of fantastic customer service and one of the many reasons I have been with Widget for so many years. Thank you again,Kendra!
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July 2023 by Kitty Torres
If I could give NO STARS, I would. This place is ridiculous. They are so quick to give you the runaround and EXCUSES. When mistakes are made on their behalf, they do nothing but apologize. What is that going to do? Nothing at all. Fix your mistakes. This is the adult world, not play land. When you make a mistake, fix it.
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March 2023 by Peter baldwin
I wasn't exactly thrilled when I learned that my credit union, the Erie General Electric Federal Credit Union, had been purchased by a Texas company known as widget. I was not happy at all by the changes that followed. I would have closed all accounts and found a financial institution that suited me if it were not for the people that had served me well for years. Such as Brenda at West 26th Street for any type of technical issues. Quality of service the expertise and knowledge that she showed and the way she actually cared about her clients. Melinda on East Lake Road. How she would address every client and every account as if it meant as much to her as it did to the client themselves. They are why I stayed after the transition. They are who took the time to make sure that my needs were taken care of. And for years there was never an issue. Until recently, and not through the fault of widget but the accounting department of another company and once again it was the person who went above and beyond to help me through this. This credit belongs to the card specialist on East Lake Road, thank you again Cindi.
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January 2023 by I'm WORTH IT!
Robert Stepnowski is all about service! He’s got the enthusiastic energy & go-getter attitude! Robert is gonna find you a solution! You can hear it in his voice that Robert cares!Robert is an excellent banker! He’s thorough, detail oriented and follows up! He thought of everything, even things I didn’t think of! Robert is quick to look for solutions & quick to return my calls.Robert possesses a RARE quality--- he is HUNGRY to HELP! THANK YOU SO MUCH, Widget! ANOTHER SUPERSTAR is with our family!! Robert is going places, and I’m SO THANKFUL I got to meet him while he was on his way UP! Robert is PRICELESS!Liberty V Justice CEO I’m Worth It Inc. Widget Financial Family Member since 2010
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December 2022 by Deb Tarr
Nicole Blair was wonderful to work with!! She went out of her way to help my husband set up a bill payer account with a refugee that he helps, that speaks very little English. She was so helpful!! Thanks Rick Tarr
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October 2022 by Ruby Truschel
i really love this bank and want to stay with them as long as i can
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August 2022 by A.J MIC
This is the former GE credit union , that was refurbished and modernized wheelchair Accesible , drive thru , drive/walk up ATM . Fun fact where the ATM is currently used to a McDonalds between the ATM and property line of bar next door .
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June 2022 by Jahnelle Stuart
When I called an I told the rep I could not hear him he hung up on me then I called back twice and they refused to answer the phone and sent me to voicemail when the office is open
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May 2022 by Adriena MacWhirter
They did my taxes which were more complicated than normal since I worked in two states this past year and they made my life easier by taking care of everything. Thank you for making my life easier and making the process simple.
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May 2022 by Tabitha Sheets
I wouldn't recommend Widget Financial to anyone. Half of the people I've talked to there are rude and don't care one bit about helping anyone (especially Sarah - she was the worst of them all). They wouldn't even work with me on my car payment after I lost everything in a house fire, and they asked a ton of personal questions that are absolutely none of their business.
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March 2022 by Eric Ray Graham
This is the WORST CREDIT UNION in Erie. Horrible customer service, poor mobile app, crap locations. I switched to PNC Bank and have not had any issues whatsoever with PNC they are 10X better then Widget Financial. I would NOT recommend them at all.
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November 2021 by Eric Ray Graham
I love Widget Financial, they are a great financial institution. I have 2 savings accounts, and a GetCash Card.
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October 2021 by Daniel Harman
They've been the most helpful banking establishment I've been a part of.
