AutoZone Auto Parts in Exton, PA, is a well-known retailer that offers a wide range of automotive replacement parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate that the store consistently has the parts they need, and many value the strong warranty on parts. The staff is generally helpful and dedicated to providing good customer service. For example, one employee went out of his way to find the right size air filter and even installed it on the customer's car, demonstrating rare and appreciated customer service. Many customers feel confident shopping there because of the helpful staff, with some praising specific employees for their knowledge, patience, and willingness to go above and beyond. However, there are concerns about the quality and condition of parts. Some customers have experienced issues with returning defective or used parts, and they worry about parts being returned to shelves and sold again. To avoid problems, customers often check parts carefully before purchasing and request new or sealed items. Overall, AutoZone in Exton is known for having the parts needed and helpful staff. Customers value the service and the availability of parts but also express concerns about product quality and the return process. The store remains a popular choice for those seeking auto parts and assistance.
The staff was extremely helpful and replacing the bad parts that were sold to me earlier
March 2025
Came here for an intake manifold runner control, Drew obtained the part basically instantly, and was humble to give credit to his boss Sara, so I thank Sara who has a great team and drew who obtained the part with no hesitation or no delay
March 2025
The guys at this auto zone always help me find the parts I need.
